Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Roy Pitts

Sherman Oaks,CA

Summary

Accomplished QA Engineer with a proven track record at Riot Games, enhancing product quality through innovative testing practices and effective team leadership. Expert in Tools Proficiency (Jira, TestRail, Airtable) and excels in critical thinking and complex problem-solving. Mentored teams to expand test coverage, significantly reducing defect detection time by implementing strategic risk mitigation techniques.

Overview

13
13
years of professional experience
1
1
Certification

Work History

QA Engineer II

Riot Games
04.2021 - 10.2024

QL for League of Legends - Cosmetics, Wild Rift - Around Game, Growth, and Xbox Game Pass Integration

  • Managed Test Partners across multiple skin releases
  • Developed and implemented Verification Testing practices across Purchasing, Live Releases, and Public Beta Tests for League of Legends - Wild Rift
  • Drove and monitored testing across multiple teams for Around Game on WR and Skins on PIE.
  • Developed rituals for Risk Assessment and Mitigation, decreasing Time to Detect by preemptively finding faults and fixing issues before they presented themselves in build.
  • Integrated Project management and Test management through Airtable implementation
  • Mentored Junior QLs in defect management and reporting - resulting in increased defect resolution through defect tracking
  • Enhanced traceability through effective Test Planning.
  • Collaborated with SME of different disciplines, and across initiatives to achieve proper test coverage

Senior Test Analyst

Blizzard Entertainment
09.2011 - 04.2021
  • Redefined E-commerce testing for Hearthstone, and Diablo Immortal.
  • Mentored QA in Purchase Testing, Technical Requirement Documentation, Test Planning, and Prioritization.
  • Expanded purchase team from a single QA to a strike team of 6
  • Expanded Test Coverage for Heroes Of the Storm Purchasing, and Personalization
  • Created Technical Playtests focused on Engineering needs and concerns.
  • Collaborated on creating Automated Playtesting for Heroes of the Storm.

Education

Some College (No Degree) - Computer Information Systems

CSULB
Long Beach, CA

Skills

  • Embedded Development
  • Tools Proficiency in Jira, TestRail, Airtable
  • Test Planning and Monitoring
  • Defect clusters and tracking
  • Test case design
  • Test-driven development
  • Critical Thinking
  • Risk Mitigation
  • Team Collaboration
  • Process Mapping
  • Complex Problem-Solving

Certification

  • [ISTQB - FL Foundation Level] [ISTQB] [2016]
  • [ISTQB - CTAL-TA Advanced Level Test Analyst] [ISTQB] [2018]
  • [ISTQB Mobile Tester] [ISTQB] [2022]

Timeline

QA Engineer II

Riot Games
04.2021 - 10.2024

Senior Test Analyst

Blizzard Entertainment
09.2011 - 04.2021

Some College (No Degree) - Computer Information Systems

CSULB
Roy Pitts