Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roy Ramos

San Antonio,TX

Summary

Hardworking, organized and dependable professional with impressive skills successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Landscape Foreman

LCR Scapes
01.2019 - Current
  • Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
  • Improved customer retention rates with excellent communication skills and prompt response to inquiries or concerns.
  • Performed planting, watering, mulching, and edging of lawns.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Maintained grounds by trimming, weeding, and general clean-up.


Account Manager Supervisor

Structure Landscapes
01.2015 - 01.2019
  • Managed multiple high-value accounts, ensuring timely delivery of services and products.
  • Increased client satisfaction by promptly addressing concerns and providing personalized solutions.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Streamlined communication between internal teams for better collaboration and project execution.
  • Coached junior account managers, resulting in improved performance and skill development.

Make Ready Technician

Highland Properties
01.2007 - 01.2015
  • Assisted in conducting move-in and move-out inspections, helping to maintain high standards of quality across all properties.
  • Enhanced tenant satisfaction by providing timely and efficient repairs in individual units.
  • Supported property manager with accurate documentation of completed work orders, maintaining comprehensive records for future reference.
  • Consistently met deadlines for unit turnovers, ensuring minimal vacancy periods for the property management company.
  • Displayed adaptability when handling unexpected challenges or changes in priorities due to shifting demands from the property management team.
  • Delivered excellent customer service while interacting with residents during maintenance visits or responding to inquiries about their requests.


Education

High School Diploma -

Jefferson
San Antonio

Skills

  • Maintenance Management
  • Grounds Maintenance
  • Project Management
  • Customer Service
  • Strong Work Ethic
  • Multitasking Abilities

Timeline

Landscape Foreman

LCR Scapes
01.2019 - Current

Account Manager Supervisor

Structure Landscapes
01.2015 - 01.2019

Make Ready Technician

Highland Properties
01.2007 - 01.2015

High School Diploma -

Jefferson

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Roy Ramos