ROY UNDERWOOD
CHARLOTTE,NC
Summary
Dedicated professional with experience at Securitas Security Services USA, adept in patrol operations and delivering exceptional customer service. Skilled in maintaining safe environments and solving complex problems efficiently. Demonstrates physical fitness and a detail-oriented approach, ensuring high standards of cleanliness and security. Achieved significant reduction in safety incidents through proactive risk assessment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
10.2016 - Current
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Houseman-housekeeping
Sheraton Hotels
10.2011 - 08.2016
- Disposed of trash and recyclables each day to avoid waste buildup.
- Ensured a welcoming atmosphere for guests with thorough cleaning of guest rooms, including vacuuming, dusting, and sanitizing surfaces.
- Kept building entryway glass clean and polished for professional presentation.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly. Stripping waxing buffing floors as needed
Education
High School Diploma -
Terry Sanford Senior High
Fayetteville, NC06-1974
Skills
- Patrol operations
- Detail-oriented
- Physical fitness
- Complex Problem-solving
Certification
i am Security certified with North Carolina Regulations and attended various classes
i love to go to church on Sunday
i am a very dedicated church worker and my goal and work is Church Security worker to help keep my pastor and incoming members an
and visitors safe
Timeline
Security Officer
Securitas Security Services USA
10.2016 - Current
Houseman-housekeeping
Sheraton Hotels
10.2011 - 08.2016
High School Diploma -
Terry Sanford Senior High
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