Roy Welch
Kailua-Kona,HI
Summary
Operations and store manager with a proven track record at Bargreen Ellingson, excelling in customer service and inventory management. Enhanced workflow efficiency and trained teams to foster a culture of continuous improvement. Recognized for exceptional problem-solving skills and maintaining optimal stock levels, ensuring a positive work and customer experience.
Overview
16
16
years of professional experience
Work History
Store Manager
Bargreen Ellingson Restaurant Supply & Design
02.2010 - Current
- Learned store operations, customer service standards, and inventory management systems.
- Assisted in maintaining visual merchandising according to brand guidelines and seasonal updates.
- Supported daily cash handling procedures, ensuring accuracy in transactions and register reconciliation.
- Adapted quickly to new software for scheduling staff and managing inventory levels efficiently.
- Maintained cleanliness and organization of the store environment to promote a positive shopping experience.
- Engaged with customers to address inquiries, resolve issues, and foster loyalty through exceptional service.
Operations Manager
Bargreen Ellingson
02.2010 - Current
- Streamlined operational processes, enhancing workflow efficiency across multiple departments.
- Led cross-functional teams in implementing process improvements and best practices.
- Developed and maintained key performance indicators to monitor operational effectiveness.
- Managed inventory control systems, ensuring optimal stock levels and reducing waste.
- Trained and mentored staff on operational procedures, fostering a culture of continuous improvement.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
Bachelor of Arts - Fine Arts
Cornish College of The Arts
Seattle, WAHigh School Diploma -
West Valley High School
Fairbanks, AK04-1995
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Store opening and closing
- Team leadership
- Friendly and positive
- Inventory management
- Cash management
- Employee training
- Operations management
Timeline
Store Manager
Bargreen Ellingson Restaurant Supply & Design
02.2010 - Current
Operations Manager
Bargreen Ellingson
02.2010 - Current
Bachelor of Arts - Fine Arts
Cornish College of The Arts
High School Diploma -
West Valley High School
On Board of the Year (employee of the Year)2003 and 2018
Bargreen Ellingson hands out an10 to 15 awards yearly. I have been nominated twice out of 720 employees.