Summary
Work History
Overview
Education
Skills
Certification
COVID-19 Screening
Timeline
Generic

Roy Wiggins

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History

Site Manager

North Texas Investors (dba Whitehawk Worldwide)
San Antonio, TX
08.2020 - 05.2022
  • Interviewed, hired and trained new workers.
  • Maintained records and logs of work performed and materials and equipment used.
  • Resolved issues between employees and customers using company policies.
  • Oversaw employee attendance record, handled payroll and ordered new materials for sites.
  • Established employee work schedules to properly staff [Number] departments for each shift.
  • Monitored, coached and supervised team of 122 employees.

Fire Chief

Pro-Tec Fire Services, Boeing San Antonio
San Antonio, TX
04.2012 - 09.2016
  • Oversaw proper implementation of best practices, policies, and procedures in alignment with regulations and operational needs.
  • Directed work of 9 firefighters engaged in extinguishing fires.
  • Optimized fire services management with introduction of new systems, policies, procedures, and tools.
  • Coordinated, scheduled, and maintained team resources to achieve top levels of operational readiness.
  • Implemented comprehensive training operations, inspections, and performance evaluations.
  • Inspected apparatus, equipment, grounds and stations for proper order and condition on daily basis.
  • Supervised cleaning and maintenance of buildings, rooms, and equipment.
  • Maintained and refurbished equipment to improve operational capability.
  • Assessed scenes, coordinated responses and communicated critical details to superiors through two-way radios.
  • Oversaw scene operations and assigned firefighters to strategic locations.
  • Evaluated team performance and implemented strategies to close gaps in skills or knowledge.
  • Trained, oversaw and corrected personnel fighting fires.
  • Inspected buildings to determine fire risk and advise owners on prevention methods.
  • Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
  • Supervised firehouse operations, maintaining inventory and liaising with vendors to secure necessary supplies.
  • Arranged emergency medical services for victims of fires and other incidents.
  • Checked fire suppression equipment regularly and oversaw upkeep.

Firefighter

Department Of Defense
Multiple, Multiple
10.1985 - 05.2012
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Carried, placed and extended ladders in training and in emergencies.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Stabilized and lifted patients with backboard and cot.
  • Responded to confined space incidents, EMS and hazardous material incidents.
  • Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns.
  • Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
  • Inspected buildings for pre-fire plans, fire hazards and compliance with fire prevention ordinances.
  • Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation.
  • Trained fire personnel in safe and proper operation and maintenance of fire department apparatus and vehicles.
  • Set up and operated master streams and aerial ladder pipes.
  • Directed evacuations during fires and emergencies to avoid fatalities, injuries and panic.
  • Notified fire dispatchers to detail difficulties encountered, request additional firefighters and obtain emergency supplies.
  • Carried hose bundle of approximately 65 pounds to upper floors of businesses, apartments and hotels during emergencies.
  • Assessed active fires and consulted with Asst. Chief to devise optimal approach and containment strategies.
  • Administered first aid and conducted emergent response management.
  • Effectively supported fire suppression by setting up and maintaining water supply lines.
  • Prepared incident reports detailing personnel, location and results of each call.
  • Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
  • Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
  • Evaluated areas after containing fires to identify and suppress hot spots.
  • Provided station tours, pre-incident surveys and installed smoke detectors to provide fire education to public.
  • Performed maintenance on water tanks, fire hoses and other firefighting equipment.
  • Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimize incidents.
  • Inspected apparatus, equipment, grounds and stations for proper order and condition on daily basis.
  • Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
  • Filled firetrucks with water, sandbags and gas to maintain proper supply of materials in trucks.
  • Participated in daily training exercises and in-class training to improve fire and rescue knowledge.
  • Completed PT training to stay in peak physical fitness and handle challenging tasks.
  • Oversaw wildfire response and containment, utilizing Brush trucks and Wildland firefighting tools.

Overview

33
33
years of professional experience
1
1
Certification

Education

High School Diploma -

H.M. King High School
Kingsville, TX
05.1984

Skills

  • Supply Requisition
  • Customer Service
  • Asset Management
  • Safety Procedures
  • Incident Investigation
  • Permit and License Procurement
  • Quality Control Programs
  • Inventory Management
  • Verbal and Written Communication
  • Project Management

Certification

  • Licensed Level 3 Security Guard - 2yrs.
  • Numerous DOD IFSAC Training Certifications - 4/1994 - 6/2007

COVID-19 Screening

I have 3 years of experience as a COVID- 19 Screener in the Industrial and Hospital settings. I have trained over 300 employees on the proper procedures and protocols of COVID- 19 screening.

Timeline

Site Manager

North Texas Investors (dba Whitehawk Worldwide)
08.2020 - 05.2022

Fire Chief

Pro-Tec Fire Services, Boeing San Antonio
04.2012 - 09.2016

Firefighter

Department Of Defense
10.1985 - 05.2012

High School Diploma -

H.M. King High School
  • Licensed Level 3 Security Guard - 2yrs.
  • Numerous DOD IFSAC Training Certifications - 4/1994 - 6/2007
Roy Wiggins