Roy Wilson
Belleville
Summary
Over 25 years in tech experience and can handle diverse tech solutions. As a contractor in the field of construction I have over 40 years of experience working on family, friends and coworkers homes. I excel in reading of blueprints, design and build projects,excelling in customer service and time management. Adept at problem-solving and implementing strategic improvements in home construction. Knowledgeable in all aspects of construction from foundation to ridge line. Experienced in electrical, plumbing, hvac, gas, sewer, tile work, cabinetry, framing, drywall, paint and finish trim.
Overview
27
27
years of professional experience
Work History
Contractor
Self Employed
04.2022 - Current
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
NOC Analyst
Solera
07.2017 - 12.2022
- Enhanced overall network performance with regular maintenance and updates.
- Identified potential security threats through continuous monitoring of network traffic, mitigating risks in a timely manner.
- Evaluated new technologies and tools to enhance NOC capabilities, recommending strategic investments for long-term improvements.
- Assisted in training new NOC Analysts, sharing expertise on best practices for issue resolution and escalation procedures.
Network Administrator
Clemons Rutherford and Associates
04.1998 - 04.2014
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Maintained all building maintenance, all workstation support, worked as a CAD technician when all systems were running smoothly.
Education
Associate Of Applied Science - CAD Drafting
ITT Technical Institute
Tampa, FL05.1994
Skills
- Attention to detail
- Customer service
- Time management
- Problem-solving
Timeline
Contractor
Self Employed
04.2022 - Current
NOC Analyst
Solera
07.2017 - 12.2022
Network Administrator
Clemons Rutherford and Associates
04.1998 - 04.2014
Associate Of Applied Science - CAD Drafting
ITT Technical Institute
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