Dynamic administrative professional with a strong work ethic and integrity, proven ability to excel in high-pressure environments, demonstrated through exceptional customer service as a waitress. Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction while building relationships with both customers and the work team.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Pacific Northwest Law LLP
08.2024 - Current
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Communicated with managers to work on online administrative projects that needed to be done on a prompt basis.
Completed organizational tasks for cases.
Did research for cases.
All work is asynchronous, and it is inconsistent, for I am more of an "on-call" employee who completes administrative projects as needed throughout the year.
Waitress
Ploy's Thai Food
01.2025 - 04.2025
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service as well as cleaning and packaging to-go orders
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Cashier
Cornell Farms
03.2024 - 07.2024
Greeted customers entering store and responded promptly to customer needs.
Communicated with other employees via radio to load plants and soil into customer's vehicles.
Communicated with other employees to ensure proper knowledge and care for customer's plants.
Stayed calm under the pressure of large lines during sunny days and during the spring planting season.
Worked opening and closing shifts, learning the organization, restocking, and cleaning necessities.
Worked as a team and met up in group meetings at the beginning of each shift.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Soccer Coach
Lil Kickers
12.2023 - 03.2024
Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
Dealt with large groups of young children, 18 months-7 years, keeping them safe while playing engaging games
Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
Maintained player safety through careful practice and game supervision.
Education
No Degree -
Lincoln High School
Portland, OR
06-2026
Skills
Customer service
Computer skills
Time management
Strong multitasking
Team collaboration
Menu recommendations
Interests
Enjoy hobbies that combine physical activity with outdoor exploration: skiing, snowboarding, hiking, swimming, paddle boarding, sports, boating, camping, etc
Exploring various forms of art, such as drawing, painting, and physical crafts, to nurture creativity and personal growth
Committed to improving personal fitness through regular participation in yoga and the gym