Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Roya Edlund-Farsad

Portland

Summary

Dynamic administrative professional with a strong work ethic and integrity, proven ability to excel in high-pressure environments, demonstrated through exceptional customer service as a waitress. Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction while building relationships with both customers and the work team.

Overview

1
1
year of professional experience

Work History

Administrative Assistant

Pacific Northwest Law LLP
08.2024 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Communicated with managers to work on online administrative projects that needed to be done on a prompt basis.
  • Completed organizational tasks for cases.
  • Did research for cases.
  • All work is asynchronous, and it is inconsistent, for I am more of an "on-call" employee who completes administrative projects as needed throughout the year.

Waitress

Ploy's Thai Food
01.2025 - 04.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service as well as cleaning and packaging to-go orders
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Cashier

Cornell Farms
03.2024 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Communicated with other employees via radio to load plants and soil into customer's vehicles.
  • Communicated with other employees to ensure proper knowledge and care for customer's plants.
  • Stayed calm under the pressure of large lines during sunny days and during the spring planting season.
  • Worked opening and closing shifts, learning the organization, restocking, and cleaning necessities.
  • Worked as a team and met up in group meetings at the beginning of each shift.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Soccer Coach

Lil Kickers
12.2023 - 03.2024
  • Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
  • Dealt with large groups of young children, 18 months-7 years, keeping them safe while playing engaging games
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Maintained player safety through careful practice and game supervision.

Education

No Degree -

Lincoln High School
Portland, OR
06-2026

Skills

  • Customer service
  • Computer skills
  • Time management
  • Strong multitasking
  • Team collaboration
  • Menu recommendations

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration: skiing, snowboarding, hiking, swimming, paddle boarding, sports, boating, camping, etc
  • Exploring various forms of art, such as drawing, painting, and physical crafts, to nurture creativity and personal growth
  • Committed to improving personal fitness through regular participation in yoga and the gym
  • I enjoy cooking for friends and family gatherings

Timeline

Waitress

Ploy's Thai Food
01.2025 - 04.2025

Administrative Assistant

Pacific Northwest Law LLP
08.2024 - Current

Cashier

Cornell Farms
03.2024 - 07.2024

Soccer Coach

Lil Kickers
12.2023 - 03.2024

No Degree -

Lincoln High School
Roya Edlund-Farsad