Summary
Overview
Work History
Education
Skills
Timeline
Generic

ROYA LOMBARDI

DALLAS

Summary

Detail-oriented professional with 20 plus years of experience and a proven knowledge of customer service, customer communications, and data entry. Aiming to leverage my skills to successfully fill the customer service role at your company.

Overview

23
23
years of professional experience

Work History

RECEPTIONIST/BOOKKEEPER

Crane Contracting
01.2009 - Current
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Provide services to customers, such as order placement or account information.

LEASE ANALYST/DATA ENTRY

Harding Energy Partners
06.2007 - 02.2009
  • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
  • Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Make copies of correspondence or other printed material.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Manage projects or contribute to committee or team work.
  • Data entry for all oil/gas leases from Oklahoma throughout Texas.

BAR MANAGER/ EVENTS COORDINATOR

Chateau Wine Market/Bodega Bar
07.2002 - 04.2006
  • Compile and balance cash receipts at the end of the day or shift.
  • Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
  • Resolve customer complaints regarding food service.
  • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
  • Inspect event facilities to ensure that they conform to customer requirements.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Perform various financial activities such as cash handling, deposit preparation, and payroll.

Education

B.A. - General Psychology

UNIVERSITY OF TEXAS AT DALLAS
Richardson, TX
05.2003

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Timeline

RECEPTIONIST/BOOKKEEPER

Crane Contracting
01.2009 - Current

LEASE ANALYST/DATA ENTRY

Harding Energy Partners
06.2007 - 02.2009

BAR MANAGER/ EVENTS COORDINATOR

Chateau Wine Market/Bodega Bar
07.2002 - 04.2006

B.A. - General Psychology

UNIVERSITY OF TEXAS AT DALLAS

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ROYA LOMBARDI