Royal Stearns
Winona,TX
Summary
Server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.
Overview
9
9
years of professional experience
Work History
Server/Bartender
Villaggio del Vino
Tyler, TX
04.2021 - Current
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Greeted newly seated guests quickly and efficiently.
- Trained new employees to perform duties
Server
Oswego Grill
Wilsonville, OR
10.2019 - 11.2020
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Server
Red Robin Gourmet Burgers
Wilsonville, OR
10.2017 - 03.2020
- Operated POS terminals to input orders, split bills and calculate totals.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Server
Oswego Grill
Wilsonville, OR
03.2015 - 09.2017
- Promoted desserts, appetizers and specialty drinks.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Education
High School Diploma -
Glencoe Highschool
Hillsboro Oregon06.2012
Skills
- Point of Sale (POS) system operations
- Dining customer service
- High-volume dining
- Safe food handling
References
Andy Tinling (General Manager @ Oswego Grill): 503-869-8397
Amanda Hoffman (Manager @ Oswego Grill): 504-278-0098
Mike H (Owner of MH Custom Cabinetry): 503-758-8962
Timeline
Server/Bartender
Villaggio del Vino
04.2021 - Current
Server
Oswego Grill
10.2019 - 11.2020
Server
Red Robin Gourmet Burgers
10.2017 - 03.2020
Server
Oswego Grill
03.2015 - 09.2017
High School Diploma -
Glencoe Highschool
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