Royal Valrey-Foster

• Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
• Provided exceptional customer service throughout the entire design process, ensuring timely communication with clients at all stages.
• Led cross-functional teams in the execution of large-scale residential and commercial projects from concept to completion.
• Worked closely with more than 40 contractors and vendors to improve project coordination, completing projects on time and within budget.
• Developed space planning concepts, color palette selections, and textile presentations.
• Transformed outdated living spaces into modern environments that reflected current trends while adhering to clients'' preferences.
• Streamlined internal processes through the implementation of project management software tools which improved overall team efficiency.
• Developed and maintained courteous and effective working relationships.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Provided professional services and support in a dynamic work environment.
• Gained strong leadership skills by managing projects from start to finish.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Strengthened communication skills through regular interactions with others.

• Created and developed lesson plans to meet students' academic needs for more than 200 students.
• Oversaw curriculum development and implementation in alignment with best practices.
• Observed and adopted new techniques from skilled instructors and lecturers.
• Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
• Applied various teaching aids to minimize learning gaps and instruct and motivate students.
• Assisted in curriculum development, ensuring alignment with state standards and best practices for effective instruction.
• Increased student participation via engaging lectures and assignments.
• Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
• Helped students explore concepts with engaging, learning-focused activities.
• Developed and implemented classroom routines to address varying student needs.
• Shifted between formal and informal methods of teaching to keep students engaged.
• Promoted classroom safety, collaboration, and best practices.
• Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
• Increased student motivation by developing engaging lesson plans that catered to various learning styles.
• Initiated new learning methods, eliminating instructional gaps and improving comprehension.
• Improved student performance by defining clear goals and communicating performance metrics.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Developed strong communication and organizational skills through working on group projects.
• Proven ability to learn quickly and adapt to new situations.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Gained extensive knowledge in data entry, analysis and reporting.
• Developed and maintained courteous and effective working relationships.
• Organized and detail-oriented with a strong work ethic.
• Applied effective time management techniques to meet tight deadlines.
• Gained strong leadership skills by managing projects from start to finish.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Worked effectively in fast-paced environments.
• Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
• Supported extracurricular activities such as tutoring sessions or after-school clubs by providing supervision or leading specific programs related to subject expertise.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Followed lesson plans designed by absent teachers.
• Monitored student behavior and administered discipline as needed.
• Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.

• Conducted patient intake interviews, recording and documenting relevant information that included interpreting laws, regulations, or procedures to analyze evidence to make with recommendations.
• Supported clinical decision-making by providing clear guidance on appropriate specialist involvement based on individual patient needs.
• Assisted in the development of referral guidelines, contributing to improved quality and consistency of care.
• Determined patient eligibility for services and arranged and scheduled medical appointments for referred care.
• Prepared and processed patient referrals and transfer requests.
• Organized and detail-oriented with a strong work ethic.
• Provided exceptional customer service to patients, addressing concerns and answering inquiries about the referral process for more than 30 patients on a daily basis.
• Reduced errors in referral documentation by implementing strict review procedures before submission.
• Coordinated with medical staff and patients to find cost-effective options for services.
• Enhanced patient satisfaction by efficiently managing and processing referral requests in a timely manner.
• Developed strong relationships with referring physicians, fostering trust and collaboration within the healthcare community.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
• Contributed to increased patient retention rates by ensuring seamless transitions between primary care providers and specialists through effective referral management practices.

• Provided one-on-one counseling for more than 100 families in need of support over several months
• Provided referrals for agencies for 30-40 individuals and/or families per day to appropriate services and agencies.
• Conducted interviews to evaluate dietary habits and medical history to assess any additional medical and nutritional needs.
• Provided group classes for new moms and individuals who needed nutritional, and social education.

• Assisted more than 40-50 veterans via telephone daily, and directed calls to appropriate department based on their needs.
• Assembled and prepared 60-70 medical records daily in order to ensure medical charts are complete for veterans and patients.
• Worked collaboratively with team members ensuring day to day needs were met including requesting examinations.
• Check for accuracy on all patient and veteran identifying information.

Prepared and released information for use by other state, federal, and local information.

• Communicated effectively with staff, patients, and insurance companies by email and telephone.
• Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
• Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
• Input data into computer programs and filing systems.
• Reviewed medical records for completeness and filed records in alphabetic and numeric order.
• Uploaded physician progress notes, history, and physicals into electronic medical records.
• Reviewed charts and flagged incomplete or inaccurate information.
• Streamlined medical record retrieval by implementing an efficient filing system.
• Researched and resolved medical record discrepancies.
• Printed and photocopied documents to provide patients with copies of medical records.
• Scanned medical records in digital format for easy retrieval and accessibility.