Summary
Overview
Work History
Education
Skills
Working on my Hair Business
Timeline
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Royale Johnson

Receptionist/Personal Assistant/Customer Service
Los Angeles,California

Summary

5+ Years Customer Service experience and 4+ Years Receptionist experience, detail-oriented with strong team leadership and collaboration skills. Great knowledge in Microsoft Word/Office. Known for building customer relations by creating a friendly business and professional service to all, I'm a great communicator with highly skilled conflict resolution. I aim to build a committed customer base by giving positive customer service every single day.

Overview

7
7
years of professional experience

Work History

Bartender

Dames and Games
06.2021 - Current
  • Maintain and Secure accurate cash drawers
  • Generate high ticket averages by up-selling in a respectful, playful, positive manner
  • Skilled in customer service, and conflict resolution
  • Memorize menus, Bottles of Spirits, Champagne, food and drink specials
  • Skilled in fast-paced environments/Multitasking.

Personal Assistant

Blacklisted Digital
02.2019 - Current
  • Contributes to a positive work environment through professional demeanor and strong interpersonal skills.
  • Manages complex calendar coordination across multiple time zones for seamless meeting scheduling.
  • Ensures a well-maintained professional image both internally and externally through diligent representation of executives.
  • Facilitates smooth office operations by managing supplies inventory and overseeing maintenance requests.
  • Serves as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.

Receptionist

Southland Operations Patrol
04.2022 - 10.2023
  • Answer incoming calls
  • Organize files and criminal offense paperwork
  • Clerical work, phone calls, fax, etc.

Receptionist

Aarons Furniture
02.2017 - 03.2020
  • Maintained and secured accurate paperwork, documentation for furniture rentals
  • Skilled in customer service, and conflict resolution
  • Fax/Email paperwork and documentation to correct source
  • Maintained a clean and organized showroom
  • Skilled in multitasking/Attention to detail
  • Proficient in Microsoft Office and Word
  • Professional in phone etiquette/Telephone skills
  • Professional appearance at all times
  • Clerical Duties, answer incoming calls, fax, etc.

Education

Bolingbrook High School
Bolingbrook, Illinois

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College of Dupage
Glen Ellyn, Illinois

Skills

Friendly Professional Customer Serviceundefined

Working on my Hair Business

I'm looking to start my own company, its going to be a luxury hairline business so having the opportunity to have multiple connections/ jobs in industries where high end clientele is prevalent would be an asset to my success.  

Timeline

Receptionist

Southland Operations Patrol
04.2022 - 10.2023

Bartender

Dames and Games
06.2021 - Current

Personal Assistant

Blacklisted Digital
02.2019 - Current

Receptionist

Aarons Furniture
02.2017 - 03.2020

Bolingbrook High School

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College of Dupage

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Royale JohnsonReceptionist/Personal Assistant/Customer Service