Royalle Byfield
Bronx,NY
Summary
Nursing student seeking a healthcare support role where I can apply my clinical knowledge, communication skills, and commitment to safe, compassionate care to assist patients and support workflow efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Advisor
H&M;
04.2021 - 10.2024
- Delivered exceptional customer support in a fast-paced, high-volume retail environment.
- Efficiently handled multitasking demands while resolving customer inquiries and issues promptly.
- Utilized effective problem-solving skills to enhance customer satisfaction and loyalty.
- Maintained composure and professionalism in challenging situations, ensuring positive customer experiences.
- Collaborated with team members to streamline processes, improving overall service efficiency.
- Educated customers on product features and promotions, driving informed purchasing decisions.
- Assisted in training new staff on customer service protocols and best practices.
Waitress
Buffalo Wild Wings
06.2021 - 08.2021
- Provided exceptional service, ensuring customer satisfaction across multiple tables simultaneously.
- Maintained a high level of attentiveness while prioritizing guest needs and preferences.
- Efficiently communicated with kitchen staff to ensure timely order delivery and accuracy.
- Skillfully handled guest inquiries and concerns to enhance dining experience and foster repeat visits.
- Balanced multiple tasks, including order taking, serving, and payment processing, with professionalism.
- Adapted to fast-paced environment, showcasing ability to thrive under pressure and meet demands.
- Collaborated with team members to create a cohesive and friendly atmosphere for patrons.
Sales Associate
Party City
09.2019 - 11.2019
- Enhanced customer satisfaction by providing prompt assistance and addressing inquiries effectively.
- Maintained visually appealing product displays to attract customer interest and drive sales.
- Supported front-end operations by efficiently processing transactions during peak hours.
- Collaborated with team members to ensure smooth store operations and exceptional service standards.
- Executed promotional displays, contributing to increased product visibility and customer engagement.
- Trained new hires on customer service protocols and operational procedures for improved efficiency.
Education
Associate in Applied Science - Nursing
Kingsborough Community College
Brooklyn, NY01.2027
Skills
- EMR familiarity
- HIPAA compliance
- Patient communication
- Safety monitoring & vital signs
- Time management & prioritization
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Sales training
- Customer service
- Relationship building
- Interpersonal communication skills
Certification
Basic Life Support (BLS) – American Heart Association
Cover Letter
- December 11, 2025
- Dear Hiring Manager
- I am writing to express my interest in a healthcare administrative or clinical support position within your organization. As a nursing student currently completing clinical rotations at Kingsborough Community College, I have gained experience in patient-centered care, clinical communication, and accurate documentation. These skills allow me to support both patients and staff while contributing to a well-coordinated care environment. My clinical background includes hands-on patient assistance, adherence to HIPAA guidelines, and familiarity with electronic medical records. In addition, over four years of customer service experience has strengthened my ability to remain calm, organized, and professional during busy workflows. I am enthusiastic about the opportunity to bring my reliability, clinical awareness, and strong communication skills to your team. Thank you for your consideration. I would welcome the chance to further discuss how my experience aligns with your needs. Warm regards
- Royalle Byfield
Additional Skills
- Scheduling & front desk operations
- Data entry & documentation accuracy
- Professional communication
- Adaptability in fast-paced settings
Timeline
Waitress
Buffalo Wild Wings
06.2021 - 08.2021
Sales Advisor
H&M;
04.2021 - 10.2024
Sales Associate
Party City
09.2019 - 11.2019
Associate in Applied Science - Nursing
Kingsborough Community College