More than 15 years’ leadership and counseling experience serving subordinates, military personnel, and civilians.
Managed the Texas Veterans Leadership Program, Gulf Coast regions, initiative to support Veterans and their spouses with exclusive resources for easy transition from active service.
Successful Event Manager, creating and organizing job fairs through strong leadership and decision-making skills to coordinate job opportunities for the unemployed.
Proven ability to quickly and accurately learn various forms of technology and software, which includes Sales-force Applicant Tracking System (ATS); Semi-Autonomous Research Assistant (SARA); and Work In Texas (WIT) state job engine.
Overview
21
21
years of professional experience
Work History
Vocational Rehabilitation Counselor
Texas Workforce Commission
02.2023 - 08.2023
Managed caseload of 91 customers to assure timely service provision, while maintaining case records and documenting progress
Led disabled individuals through counseling and guidance to determine suitable vocational goals based upon applicants interests and aptitude
Assessed interests, aptitudes, and disability needs to determine viable and mutually agreed upon goal for Individualized Plan for Employment
Conducted intakes and assessments to determine program eligibility and classification
Provided ongoing placement assistance including preparing resumes, developing appropriate interviewing skills and on-the-job training opportunities.
Veteran Career Counselor
Texas Workforce Commission
02.2018 - 02.2023
Oversaw Texas Veterans Leadership Program directives to identify and support active military personnel retiring from service
Led a successful team through recruiting and supported hiring hire for more than 5 Veterans per month through weekly job fairs, which connected most to a variety of careers including Information Technology, Warehouse, Hospitality, and Medical Field
Designed and organized quarterly hiring events to maximize relationships with stakeholders such as Intertek, Allied Universal, Amazon, HEB and Harris Health Hospitals, making introductions between job seekers and employer for successful recruitment
Reviewed and edited resumes to match Veterans' qualifications and experience to job descriptions that decreased volumes of rejected applications and led to more invitations to interview
Built applicant pool by researching and sourcing potential clients through contacting community organizations: Volunteers of America, United Way, Goodwill and the University of Houston and compared qualifications to job requirements established by employers.
CPS Investigator
Department of Family and Protective Services
09.2017 - 02.2018
Enforced Child Protective Service (CPS) regulations by responding quickly in crisis situations involving children in abusive and neglectful situations
Screened more than 10 families, school personnel, and medical staff through forensic investigations of abuse & neglect reports regarding children to determine if the offense occurred and conducted assessments to resolve current or future risk of harm to children
Confirmed or eliminated accusations for abuse by observing children for signs of harm and evaluated evidence to conclude if it is a result of abuse or neglect
Documented overall disposition of the case (ruled out or reason to believe) through interviewing multiple people in the case such as the parents, caregivers, person who reported the concern, family members, and others familiar with the family situation.
Case Manager
Employment Diversity Resource Consultants
10.2012 - 10.2016
Conducted strategic counseling of Veterans with service-connected disabilities through individual assessments and arranging vocational training, to receive careers, which do not aggravate medical conditions
Placed candidates in a variety of roles including Information Technology, General Clerk, Administrative Assistant, Project Manager, and Custodial
Allocated and maintained records using Sales Force Candidate Management system and directed sourcing using a range of tools including network sites such as LinkedIn
Informed job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions and promotion opportunities with various companies and managed and maintained communications with candidates to keep them updated through the hiring process
Collaborated with Talent Acquisition Coordinators at Skookum, Lakeview Center, Didlake, and Linden Resources to ensure job requisitions were open and complete.
Military Police Corp
United States Army
10.2002 - 10.2010
Supervised and monitored all aspects of employee’s educational requirements
Informed personnel of changes in regulations and policies, implications of new or amended laws and new techniques of police work
Oversaw law enforcement commitments focusing on housing and school areas supporting a population of over 275,000 citizens
Prepared lesson plans and presented security related training, and trained section as necessary to assure minimum training standards were achieved and maintained
Reviewed officer reports and daily logs for accuracy and clarity and returned logs to the officers for corrections as needed before filing reports.
Education
Master of Art, Education Psychology -
Pepperdine University
Los Angeles, California
07.2016
Bachelor of Art, Communication and Film Studies -
University of Mary Hardin-Baylor
Belton, Texas
05.2012
Skills
Leadership
Counseling
Customer Service
Training
Microsoft Office
Management
Project Planning
Recruiting
Policy
Investigation
Directing
Government
Accomplishments
ACTION RESEARCH
The Effect of Gratitude Journaling on Aggressive Behavior, K-12 (June 30, 2016)
Affiliations
Phi Beta Sigma Fraternity, Incorporated
Timeline
Vocational Rehabilitation Counselor
Texas Workforce Commission
02.2023 - 08.2023
Veteran Career Counselor
Texas Workforce Commission
02.2018 - 02.2023
CPS Investigator
Department of Family and Protective Services
09.2017 - 02.2018
Case Manager
Employment Diversity Resource Consultants
10.2012 - 10.2016
Military Police Corp
United States Army
10.2002 - 10.2010
Master of Art, Education Psychology -
Pepperdine University
Bachelor of Art, Communication and Film Studies -
University of Mary Hardin-Baylor
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