Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Royce-David Lewi

Waimea,HI

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Operations Administrative Supervisor /Lead /Class A CDL Driver

Roberts Hawaii Inc.
Kailua Kona , Hawaii
01.2011 - Current
  • Adhered to safety procedures while handling hazardous materials during transport.
  • Maintained communication with dispatchers regarding delivery schedules and route changes.
  • Reported traffic violations and unsafe driving conditions to dispatch immediately upon observation.
  • Operated commercial motor vehicles safely, complying with all laws and regulations.
  • Conducted post-trip inspections on vehicles before returning them to service.
  • Performed basic maintenance tasks on equipment, including lubrication and bolt tightening.
  • Ensured compliance with Department of Transportation regulations on hours of service limits.
  • Consulted with customer service representatives to address complaints and refund requests.

CDL Driver /Back Office Assistant

State Of Hawaii Department Of Education
Kailua Kona , Hawaii
12.2009 - 01.2011
  • Conducted daily post-trip inspections on assigned vehicles to ensure operational safety.
  • Monitored vehicle performance, promptly reporting issues to management for resolution.
  • Responded to customer inquiries regarding product availability and order status efficiently.
  • Performed pre-trip inspections, identifying potential mechanical issues before routes.
  • Executed routine checks on tires, brakes, lights, signals, and fluids as preventive maintenance.
  • Reported incidents or accidents involving company vehicles immediately to supervisors.
  • Updated logs with accurate information to meet internal and DOT recordkeeping requirements.
  • Communicated with dispatcher about route changes and delays, adjusting plans to maintain schedules.

CDL Driver

Akita Enterprise LTD.
Hilo, Hawaii
10.2008 - 12.2009
  • Conducted thorough inspections of vehicles for mechanical and safety issues, ensuring proper functionality.
  • Performed pre-trip inspections, verifying load details and confirming route information before departure.
  • Executed routine maintenance tasks, including checking fluid levels and replacing filters on trucks.
  • Provided prompt responses to customer inquiries and resolved complaints effectively.
  • Adhered to all traffic laws and defensive driving techniques while operating company vehicles.
  • Maintained accurate logs of vehicle inspections and repair statuses to ensure compliance with DOT regulations.
  • Demonstrated calmness and effectiveness in handling emergency situations during operations.
  • Participated in training sessions focused on safe driving practices and defensive driving techniques.

CDL Driver

Roberts Hawaii Inc.
Kailua Kona, Hawaii
10.2004 - 03.2009
  • Transported students safely to school while adhering to assigned route schedules.
  • Ensured compliance with state and federal transportation regulations.
  • Maintained student safety by following traffic laws and protocols.
  • Communicated effectively with parents regarding transportation concerns.
  • Developed positive relationships with students through engaging interactions.
  • Conducted pre-trip inspections and reported mechanical issues promptly.
  • Managed time efficiently, completing routes within designated timeframes.
  • Maintained bus cleanliness and monitored student behavior consistently.

Shift Supervisor

Kmart, Sears Holding
Kailua Kona , Hawaii
10.2002 - 10.2004
  • Created staff work schedules, ensuring compliance with labor laws and budget constraints.
  • Assigned tasks based on team members' strengths and skill sets to enhance productivity.
  • Monitored staff performance to uphold quality standards across all operations.
  • Communicated job duties and expectations clearly to maintain employee engagement.
  • Resolved conflicts promptly, fostering a harmonious workplace environment.
  • Reviewed employee time sheets for accuracy prior to payroll submission.
  • Trained new employees on company policies, promoting adherence to procedures.
  • Operated cash registers accurately, including balancing cash drawers and preparing deposits.

Driver

Luana's Limo Service / Laura's Taxi
Kailua Kona, Hawaii
01.2001 - 03.2002
  • Inspected vehicle safety features, including tire pressure, oil levels, and brakes, prior to each trip.
  • Monitored road conditions to identify potential hazards or delays during trips.
  • Responded promptly to customer inquiries regarding routes and itinerary changes.
  • Handled emergency situations efficiently by following established protocols.
  • Maintained a clean and presentable limousine interior and exterior to enhance customer experience.
  • Communicated effectively with dispatch via two-way radio for passenger pickups and drop-offs.
  • Performed preventive maintenance tasks, including oil changes and fluid refills, before shifts.
  • Reviewed reservations to ensure accurate understanding of passenger needs.

Booth Hiker Agent

Budget Car Rental
Kailua Kona, Hawaii
12.1999 - 10.2001
  • Assisted customers with luggage loading into vehicles efficiently.
  • Greeted customers, answered inquiries, and provided information on car rental services.
  • Guided and supported cleaners to ensure access to necessary resources.
  • Inspected work areas regularly to maintain cleanliness and health standards.
  • Ensured compliance with company health and safety policies while offering appropriate advice.
  • Organized deep cleaning schedules for critical areas and monitored progress diligently.
  • Maintained adequate supplies of cleaning materials and ensured proper usage.
  • Promoted teamwork among cleaners to foster positive working relationships.

Education

GED -

Konawaena High School
Kealakekua, HI
06-2000

Skills

  • Operational efficiency
  • Customer service
  • Employee training and coaching
  • Team management
  • Scheduling and calendar coordination
  • Safety procedures
  • Communication skills
  • Problem solving
  • Efficient workflow management
  • Cross-functional collaboration
  • Workflow planning
  • Workload prioritization
  • Relationship building
  • Organizational skills
  • Staff motivation
  • Phone and email etiquette

Certification

  • CDL License
  • CPR Certificate
  • PUC Certificate
  • Smiths Training

Languages

English
Professional

Timeline

Operations Administrative Supervisor /Lead /Class A CDL Driver

Roberts Hawaii Inc.
01.2011 - Current

CDL Driver /Back Office Assistant

State Of Hawaii Department Of Education
12.2009 - 01.2011

CDL Driver

Akita Enterprise LTD.
10.2008 - 12.2009

CDL Driver

Roberts Hawaii Inc.
10.2004 - 03.2009

Shift Supervisor

Kmart, Sears Holding
10.2002 - 10.2004

Driver

Luana's Limo Service / Laura's Taxi
01.2001 - 03.2002

Booth Hiker Agent

Budget Car Rental
12.1999 - 10.2001

GED -

Konawaena High School

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