Summary
Overview
Work History
Education
Skills
Timeline
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ROYCE LOFTON

ROYCE LOFTON

Central Islip

Summary

Proficient operations manager with a successful history at Crown Recycling Facility, emphasizing employee empowerment and operational excellence. Skilled in report writing and situational awareness, resulting in elevated performance outcomes and customer satisfaction. Committed to ensuring a safe, efficient work environment while promoting accountability and productivity.

Overview

14
14
years of professional experience

Work History

Unarmed Security Officer

Fast Action Security Team
11.2018 - Current
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Directed guests around building and answered accessibility questions.
  • Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.

Operations Manager

Crown Recycling Facility
06.2015 - 08.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Lead Shipping Clerk

MV Sport
12.2011 - 02.2015
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances.
  • Contributed to increased productivity by training new team members on best practices for shipping operations.
  • Maintained a safe working environment by adhering to safety protocols and conducting regular inspections of equipment and workspaces.
  • Streamlined shipping processes by implementing efficient organizational systems and procedures.

Education

Certificate - Medical Billing And Coding

Long Island E.O.C
Brentwood, NY
02.2009

Skills

  • Report writing and incident reporting
  • Property patrol and crime prevention
  • Order maintenance
  • Traffic management
  • Security equipment operation
  • Situational awareness

Timeline

Unarmed Security Officer

Fast Action Security Team
11.2018 - Current

Operations Manager

Crown Recycling Facility
06.2015 - 08.2025

Lead Shipping Clerk

MV Sport
12.2011 - 02.2015

Certificate - Medical Billing And Coding

Long Island E.O.C