Summary
Overview
Work History
Education
Skills
Timeline
Generic

Royce Wynn

Brooklyn,NY

Summary

Dedicated server with a strong focus on customer satisfaction, effective communication, and attention to detail. Skilled in responding efficiently to guest inquiries, ensuring a clean environment, and collaborating with team members to enhance service quality. Proactive professional with a proven track record in delivering outstanding customer service. Committed to maintaining cleanliness and enhancing guest experiences through effective communication and teamwork. Ready to contribute skills in beverage preparation and order accuracy to elevate service standards. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

3
3
years of professional experience

Work History

server

DISH FOOD AND EVENTS
Long Island City, New York
11.2022 - 11.2025
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Provided exceptional service to high volume of daily customers.

Server

Deborah Miller Catering & Events
New York, NY
12.2023 - 03.2025
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Took orders from customers accurately and in a timely manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Prepared drinks according to standard recipes.
  • Greeted guests and provided menus.
  • Checked food before serving it to customers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Education

Bachelor of Arts - Journalism

Florida Agricultural And Mechanical University
Tallahassee, FL
12-2006

Skills

  • Beverage preparation
  • Conflict resolution
  • Food safety
  • Cleanliness standards
  • Professional demeanor
  • Customer engagement

Timeline

Server

Deborah Miller Catering & Events
12.2023 - 03.2025

server

DISH FOOD AND EVENTS
11.2022 - 11.2025

Bachelor of Arts - Journalism

Florida Agricultural And Mechanical University
Royce Wynn
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