Roychelle Brown
Portland
Summary
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 10 plus years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Providence Portland Medical Center
02.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Shop Manager
JustHair, INC.
01.2015 - 01.2020
- Greeted and welcomed clients to the premises
- Made deposits
- Ordered stock, shipped, and received products
- Sent mail orders
- Engaged in networking and advertising
- Checked and updated the inventory
- Created attention-catching displays
- Made travel arrangements and planned events
Customer Service Coordinator
Central City Concern
01.2010 - 01.2013
- Offered greetings to huge numbers of job seekers by phone and in person
- Asked specific questions, recorded answers, and helped persons with filling forms
- Maintained knowledge of current, expanding, and new community-based organizations, training and employment services, as well as supportive service agencies
- Assisted with administrative and board reporting
- Maintained database and safeguarded confidential customer files
- Answered public inquiries
- Made customer information data entries in the database, sorted and filed their forms
Receptionist/ Accounting Clerk
Lacey Harmer
01.2005 - 01.2007
- Provided information to the general public and answered inquiries
- Assisted the accounting department with a focus on accounts payable and receivable
- Interacted with both external and internal customers, visitors, and other parties concerning numerous business matters
Administrative Assistant
Albina Corner
01.2000 - 01.2005
- Drafted correspondence
- Organized and maintained electronic and paper files
- Scheduled appointments
- Completed Accounting duties concerned with balancing and handling cash
- Provided information to callers
Benefits Coordinator
Oregon Dental Service
01.1999 - 01.2000
- Ensured clients made payments for services by verifying benefits with their insurance providers
- Worked out financing options with clients
- Input orders into Microsoft Access database from numerous dental offices with accuracy that required knowledge of various procedures and policies
Education
Bachelor’s Degree - Business, Undergraduate
Fayetteville State University
General Studies - undefined
Portland Community College
Art’s Associate - undefined
Fayetteville Technical Community College
04.2021
Skills
- Customer Satisfaction
- Records Management
- Front-Desk Reception
- Database Administration
- Executive Support
- Event Planning
- Travel Coordination
- Office Management
Certification
Various non-profit, Microsoft Office2007, job readiness, health and wellness, human resources, business management, communications, safety, professional boundaries, non-violent crisis intervention, domestic violence, diversity, and inclusion-based workshops and seminars.
Other Relevant Experience
Swimming, Archery, Chess, and Marathons., Hiking and traveling to new places., Hosting parties and karaoke., Volunteering in community activities such as neighborhood clean-ups and tree planting., Participating in charity events such as visiting Children’s Homes, fundraisers, and hospital visits.
Other Relevant Experience
- Account Collections - Private Dental Practice -4 years
- Data Entry - Furniture Manufacturing and Distribution -1 year
Timeline
Patient Care Technician
Providence Portland Medical Center
02.2023 - Current
Shop Manager
JustHair, INC.
01.2015 - 01.2020
Customer Service Coordinator
Central City Concern
01.2010 - 01.2013
Receptionist/ Accounting Clerk
Lacey Harmer
01.2005 - 01.2007
Administrative Assistant
Albina Corner
01.2000 - 01.2005
Benefits Coordinator
Oregon Dental Service
01.1999 - 01.2000
Bachelor’s Degree - Business, Undergraduate
Fayetteville State University
General Studies - undefined
Portland Community College
Art’s Associate - undefined
Fayetteville Technical Community College
Various non-profit, Microsoft Office2007, job readiness, health and wellness, human resources, business management, communications, safety, professional boundaries, non-violent crisis intervention, domestic violence, diversity, and inclusion-based workshops and seminars.
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