Royeisha Young
Houston
Summary
Dynamic and results-driven professional seeking a challenging position that promotes career advancement and opportunities for professional and personal growth. Committed to leveraging skills and experience to contribute effectively to team objectives while embracing new challenges. Eager to engage in a collaborative environment that fosters innovation and continuous improvement. Passionate about achieving excellence and driving success in every endeavor.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Diet Clerk
Houston Methodist Willowbrook
Houston, TX
11.2024 - Current
- Processed patient meal orders according to physician-prescribed diets
- Reviewed diet restrictions and food allergies for accuracy and safety
- Communicated with nursing staff and dietary team regarding patient nutrition needs
- Updated patient meal preferences and diet changes in hospital systems
- Maintained accurate records of meal trays, supplements, and special requests
- Entered and verified patient information using electronic medical record systems
- Provided excellent customer service to patients and families
- Helped improve patient satisfaction through attentive meal service
- Recognized for strong communication and teamwork with nursing and kitchen staff
- Successfully handled high-volume meal order processing in a fast-paced environment
- Reduced meal order errors by carefully verifying diet restrictions and allergies
- Trained new employees on meal ordering systems and patient service procedures
- Demonstrated reliability with consistent attendance and punctuality
- Assisted in meeting hospital nutrition and patient care standards
Food & Nutrition Service Specialist
Houston Methodist-The Woodlands, TX
The Woodlands, TX
02.2023 - 11.2024
- Assisted patients with inquiries and provided customer support. Welcomed patients and addressed their concerns with care. Supported customer service operations by responding to patient needs.
- Monitored patient input and output data for accurate records. Assisted healthcare teams in tracking patient fluid intake and output. Supported nursing staff by documenting patient fluid levels.
- Assisted with managing inventory and processing diet orders. Supported inventory tracking and fulfilled diet requests.
- Assisted with patient room service to maintain order accuracy. Supported team in verifying and processing food orders for patients. Helped ensure timely delivery of meals to enhance patient satisfaction.
- Assisted in assembling components on the production line. Supported team members in maintaining workflow efficiency. Participated in quality checks during the assembly process.
Cook/Infant Teacher
Foundations Academy-Houston, TX
Houston, TX
09.2020 - 01.2023
- Executed culinary techniques to prepare diverse dishes.
- Assisted in preparing ingredients for meal preparation. Supported cooking operations through efficient food preparation tasks. Maintained cleanliness and organization in food prep areas.
- Executed food service operations to ensure timely and efficient meal delivery.
- Executed light cleaning tasks to maintain a tidy and organized environment.
- Oversaw child care and supervision activities to ensure safety and well-being.
- Facilitated children's activities and playtime to enhance social skills.
- Facilitated engaging and enthusiastic learning experiences for students.
- Managed grooming and care routines to address children's hunger needs.
Resident Service Assistant
Atria Senior Living-Houston, TX
Houston, TX
06.2019 - 01.2021
- Administered comprehensive direct and indirect patient care services to enhance patient well-being.
- Maintained accurate record-keeping by documenting and reporting changes systematically.
- Helped patients with daily living tasks and provided support during transitions. Accompanied patients to various locations while prioritizing comfort and safety.
- Cultivated exceptional communication skills to elevate customer service interactions.
- Performed cleaning tasks to maintain organized living spaces. Assisted in sorting household items for optimal space utilization. Supported daily household maintenance to promote a clean and comfortable environment.
- Oversaw daily operations to guarantee resident safety and well-being.
Customer Service Representative
Asurion-Houston, TX
Houston, TX
03.2017 - 01.2019
- Assisted in managing cash transactions accurately. Supported team members in maintaining organized cash handling procedures. Facilitated efficient cash register operations.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Oversaw inventory management and executed orders for office supplies as required.
- Performed data entry tasks with exceptional precision and meticulous attention to detail.
- Facilitated resolution of customer issues through effective problem-solving techniques.
- Assisted customers with claims processing. Provided support in resolving customer inquiries related to claims. Facilitated communication between customers and the claims department.
Debt Collector
FMA Alliance, Ltd (Willowbrook Mall Area)
Houston, TX
06.2010 - 05.2013
- Assisted in managing cash transactions effectively. Supported daily cash register operations. Handled customer payments promptly.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Oversaw inventory management and executed orders for office supplies as required.
- Assisted in organizing and entering data accurately and efficiently. Supported team efforts by maintaining data integrity and consistency. Aided in streamlining data entry processes through collaborative efforts.
- Managed high-volume accounts to recover outstanding debts effectively.
Education
Diploma -
Klein Forest HS
06-2010
Skills
- Early Childhood Education
- Childcare
- Special Needs
- Classroom Management
- Senior care
- Organizational growth
- Food safety protocols
- Motivational skills
- Patient counseling
- Dietary assessment
- Customer service
- Problem-solving
- Time management
- Cleaning and sanitizing
- Computer skills
- Patient communication
- Food safety
- Scheduling and planning
- Detail-oriented
Certification
- First Aid/CPR March 2017 to March 2020
- Food Handler Certification
Timeline
Diet Clerk
Houston Methodist Willowbrook
11.2024 - Current
Food & Nutrition Service Specialist
Houston Methodist-The Woodlands, TX
02.2023 - 11.2024
Cook/Infant Teacher
Foundations Academy-Houston, TX
09.2020 - 01.2023
Resident Service Assistant
Atria Senior Living-Houston, TX
06.2019 - 01.2021
Customer Service Representative
Asurion-Houston, TX
03.2017 - 01.2019
Debt Collector
FMA Alliance, Ltd (Willowbrook Mall Area)
06.2010 - 05.2013
Diploma -
Klein Forest HS