Royers Montoya
New Milford,CT
Summary
Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Motivated and efficient cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes. Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Dedicated to Supervised oversees necessary installations, repairs and maintenance for physical infrastructure and equipment. Proactively maintains compliance with regulatory and organizational guidelines, working with the team to assess critical safety threshold levels and lead preventive maintenance. Hands-on oversight for completing pivotal construction tasks. Detailed management of electrical and mechanical systems and equipment to address mandates. Successful at assessing and understanding problems and developing proactive, successful solutions to meet customer needs and maximize system performance. Positive, upbeat and committed to continuous professional development. Well-trained in handling any HVAC need for residential, business and industrial customers. Inspect, analyze and test systems to locate faults and devise strategic repair plans. Skilled at calibrating and optimizing systems to maximize performance and longevity. Determined student with HVAC knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking. Experienced in performing component tests, repairing faults and charging systems. Competent in working alone or with a team to perform speedy and accurate refrigeration repairs, maintenance services and installations.
Overview
19
19
years of professional experience
Work History
Manager Director of Housekeeping and Laundry
Live Well Healthcare
10.2023 - Current
- Championed change management efforts, successfully guiding the organization through periods of transition and growth.
- Increased revenue through strategic business development initiatives and strong client relationships.
- Managed company budgets, ensuring financial stability and long-term profitability.
- Built strong professional networks within the industry that led to increased referrals and partnership opportunities.
- Cultivated a high-performance culture by fostering collaboration, innovation, and continuous improvement.
- Established key performance metrics to track progress towards goals, enabling data-driven decision-making across the organization.
- Improved team productivity by implementing streamlined processes and effective communication strategies.
- Onboarded new employees with training and new hire documentation.
- Developed comprehensive training programs for staff, resulting in improved performance and skillset growth.
- Enhanced operational efficiency by overhauling outdated systems and introducing new technologies.
- Led cross-functional teams to achieve organizational goals and drive project success.
- Promoted a culture of accountability within the team, driving individual ownership for delivering results on time and within budget constraints.
Assistant Building Engineer
ABM Industries
12.2012 - Current
- Led resolution of physical site issues, environmental damage and hazardous spills.
- Operated facility cooling and electrical systems to support data center operations.
- Assessed HVAC, electrical units and mechanical equipment to maintain functionality.
- Coordinated building repair and construction projects, maintaining security and emergency response to provide preventive and corrective maintenance.
- Computed load and grade requirements, water flow rates or material stress factors to determine design specifications.
- Implemented safety and accident prevention programs prior to start of each project, conducting tailgate meetings daily.
Janitorial Supervisor
ABM Industries
12.2012 - Current
- Trained staff to follow team standards and use efficient techniques.
- Achieved adequate coverage for jobs by setting effective schedules and assigning tasks to each worker.
- Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
- Maintained equipment with focus on preventive and predictive methods to keep costs low and avoid breakdowns.
- Checked quality of work regularly through inspections and official assessments.
- Managed team supplies to maintain budgets and meet work demands.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Managed team of employees, daily progress reports and overall project planning.
- Communicated with maintenance team on damages to repair.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
- Collaborated with multiple departments to maximize workflow and efficiency.
- Explained goals and expectations required of trainees.
- Swept and damp-mopped private stairways and hallways.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Delegated work to staff, setting priorities and goals.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Reported damage or theft of hotel property to management.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coached staff on strategies to enhance performance and improve customer relations.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
Day Porter
ABM Industries
12.2012 - Current
- Maintained inventory of necessary supplies.
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
- Tracked and documented completed duties.
- Responded to spills, bathroom malfunctions and potential hazards to reduce injuries.
- Cleaned common areas following established schedules and prescribed methods.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained clean and tidy appearance in reception, waiting areas and hallways.
- Assisted with snow removal and management of winter upkeep.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Walked property and grounds, picking up trash and debris to maintain curb appeal.
- Liaised with security and other staff to facilitate emergency procedures.
- Received deliveries via freight elevator, moving to appropriate locations within building.
- Traveled to local vendors to pick up supplies or equipment repairs.
- Moved and worked with vehicles to support sales activities.
- Arranged and removed furniture to prepare facilities for events.
- Performed basic maintenance and cleaning.
- Cleaned various work areas by mopping, vacuuming and polishing mirrors.
- Collaborated with contracted specialists to perform seasonal or specialty tasks.
- Secured buildings by locking rooms and main entrance doors and setting alarms.
- Drove vehicles to different areas of dealership to meet display standards.
- Removed leaves and debris from driveway, sidewalks and other areas as directed by management.
Project Team Member
ABM Industries
12.2012 - Current
- Performed accurate and efficient flooring work.
- Stripping & waxing floors.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Sanitized frequented areas and equipment using approved supplies.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Collected trash from floors within hallways, bathrooms and work areas.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Mixed water and detergents in containers to prepare chemical cleaning solutions.
- Used shampoos and steam equipment to periodically clean upholstery and carpeting.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
- Replenished supply of hand soap, paper towels and other consumables.
- Transported trash and hazardous waste to appropriate disposal area.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Performed daily dusting, leather and wood surface polishing and wall washing.
- Responded to emergency cleaning requests to meet client expectations.
- Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
- Created inventory checklists and stocked housekeeping carts.
- Restocked supplies, replacing toiletries, liners and soaps.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Painting Contractor
Neri's painting
01.2012 - 12.2012
- Applied paint, stain and varnish to wood, metal, plastic and drywall both inside and outside of residential dwellings using sprayers, brushes and rollers.
- Protected exposed surfaces from harmful substances by setting up drop cloths, plastic or paper.
- Set up scaffolding and ladders to access elevated surfaces safely, following OSHA and company guidelines for proper equipment usage.
- Cleaned and protected interior and exterior surfaces with oils and mildew remover.
- Sanded, stripped, brushed and power washed surfaces to clean and smooth, ensuring adherence of paint and primer.
- Primed and sealed unfinished wood, plastic and metal surfaces to prepare for additional coats of paint and other finishing substances.
- Executed advanced finishing techniques to achieve customized appearance of finished surfaces.
- Received work orders from supervisors and clients to determine scope of work, materials needed and other job requirements.
- Covered surfaces and furnishings with cloth and plastic to protect from paint drops.
- Applied primers or sealers to prepare new surfaces for finish coats.
- Used putty knives and caulking guns to fill cracks, holes and joints with plaster, putty and caulk.
- Used sandpaper to scrape walls and other surfaces to remove old paint.
- Provided work order cost estimates based on anticipated type and quantity of materials needed and total project surface area.
- Used brushes, spray guns and paint rollers to paint exterior surfaces.
- Removed fixtures and electric switch covers prior to painting.
- Waterproofed surfaces using felt paper, asphalt paper, tar, caulk and other components.
- Calculated amounts of required materials and approximate time to complete each project to estimate project costs.
- Met with clients to discuss color and finish options and other design details.
- Sprayed and brushed custom artwork on interior and exterior walls and ceilings using stencils or by following sketches.
- Read blueprints and instructions and examined surfaces to determine type and amount of work necessary for each project.
- Scheduled and coordinated appointments and assisted customers in selecting and matching colors.
Quality Control Inspector
Safavieh
08.2007 - 03.2011
- Wrote detailed reports outlining performance, quality and defect rates.
- Adhered to safety protocols to minimize equipment damage and avoid injuries.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Inspected and repaired products to meet project expectations.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Used specialized tools to take precise measurements of various aspects of samples.
- Consulted with engineers to resolve quality, production and efficiency problems.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Recommended improvement measures to production process to meet quality control standards.
- Analyzed plans, specifications and blueprints to understand product requirements.
- Used root cause analysis tools to determine failures and provide appropriate counter-measures to prevent repeat failures.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Noted changes during testing in project documentation.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
- Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
- Positioned components, parts or materials for testing.
- Calibrated products to match design and operational specifications.
- Recommended essential corrective actions based on test results.
- Administered competency tests to determine engineers or operators are qualified to use equipment.
- Selected samples for use as test models.
Roofer Assistant
David Restauration
03.2005 - 08.2007
- Trained and oversaw individuals in roofing system installations.
- Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
- Overlapped successive layers of roofing material, determining distance of overlap using chalk line, gauge on shingling hatchet and lines on shingles.
- Maintained knowledge of single ply and built-up service and repair.
- Participated in all phases and types of commercial roofing.
- Maintained and repaired roofing tools and equipment.
- Repaired and replaced roof membrane, sub roofing, sheathing and base materials.
- Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
- Cemented and nailed flashing strips of over joints to achieve watertight seals.
- Worked safely and effectively under difficult conditions and completed projects under various kinds of weather.
- Diagnosed and identified sources of leaks, developing plans for repairs from total tear-offs to patchwork.
- Selected necessary materials and calculated dimensions to develop plan appropriate to specifications.
- Worked regularly at advanced heights and followed all OSHA safety protocols and procedures for fall prevention.
- Communicated clearly and reliably with foreman and crew leaders, highlighting safety concerns and detailing project progress.
- Covered roofs and exterior walls of structures with slate, asphalt and aluminum with brushes and knives.
- Followed manufacturer specifications to remove old roofing materials and install new roofs.
- Applied plastic coatings and membranes, fiberglass or felt over sloped roofs to prepare for shingle installation.
- Completed and submitted accurate work orders to office staff promptly to avoid lags in commencing projects.
- Produced time and cost estimates for change orders.
- Reviewed and approved shop drawings and submittals.
Education
Training - HVAC Technician
Southern Westchester BOCES Vocational
65 Grasslands Rd Valhalla, NY 1059512.2020
GED -
New Milford High School
New Milford, CT06.2006
High School Diploma -
Honduras
Honduras11.2002
Skills
- Steam Cleaning
- Surface Sanitation
- Linen Care
- Professional and Courteous
- Cart Stocking and Organization
- Polishing and Dusting
- Trash Collection and Disposal
- Supply Replenishment
- Service Oriented
- COVID-19 Safety Procedures
- Health Standards Compliance
- Room and Public Space Cleaning
- Storage Area Management
- Service-Oriented
- Window Washing
- Verbal and Written Communication
- Wall and Ceiling Cleaning
- CDC Sanitation Guidelines
- Laundry Cleaning
- Work Planning and Organization
- Time Management
- Detail-Oriented
- Glass Cleaning
- Carpet Vacuuming
- Quality Assurance Controls
- Restroom Servicing
- Electronic Communication
- Room Maintenance Scheduling
- Linen Cleaning and Storage
- Damage and Theft Reporting
- Guest Request Response
- Equipment Disinfection
- Window Blind Dusting
- Stain Removal
- Residential Cleaning
- Commercial Equipment Operation
- Kitchen Cleaning and Dishwashing
- Process Improvement
- Quality Control
- Germicide Application
- Staff Training
- Commercial Cleaning
- Deep Cleaning Protocols
- Meeting Room Preparation
- Proposal Development
- Site Inspection
- Survey Analysis
- Waste Disposal
- Impact Assessment
- Blueprint Interpretation
- Specification Reading
- Safety Rule Enforcement
- Engineering Study Execution
- Project Management
- Documentation and Recordkeeping
- Utility Design
- Conflict Mediation
- Budget Administration
- Supply Coordination
- Project Estimation
- Public Works Design
- Codes Compliance
- Drainage Planning
- Mechanical Assessment
- Demolition Plan Creation
- Layout Planning
- Technical Troubleshooting
- Construction Oversight
- Team Leadership
- Materials Selection
- Attention to Detail
- Decision Making
- Client Relations
- Contract Preparation and Management
- Microsoft Office
- Cross-Functional Communication
- Analytical Problem Solving
- Multitasking and Prioritization
Languages
English
Professional Working
Portuguese
Professional Working
Spanish
Full Professional
Timeline
Manager Director of Housekeeping and Laundry
Live Well Healthcare
10.2023 - Current
Assistant Building Engineer
ABM Industries
12.2012 - Current
Janitorial Supervisor
ABM Industries
12.2012 - Current
Day Porter
ABM Industries
12.2012 - Current
Project Team Member
ABM Industries
12.2012 - Current
Painting Contractor
Neri's painting
01.2012 - 12.2012
Quality Control Inspector
Safavieh
08.2007 - 03.2011
Roofer Assistant
David Restauration
03.2005 - 08.2007
Training - HVAC Technician
Southern Westchester BOCES Vocational
GED -
New Milford High School
High School Diploma -
Honduras