Roy J. Cade Jr
Summary
Seeking a position that utilizes my customer service and organizational skills and offers a chance for advancement. Driver Trainer experienced supporting daily operation of transportation department. Dedicated to promoting excellent driver performance to achieve safety goals. Maintained current knowledge of program rules, regulations, requirements and routine records.
Overview
24
24
years of professional experience
Work History
Mail Clerk
- Picked up and delivered mail throughout the day
- Sorted and sent mail out at end of day
- Awards &
- Recognition Employee of the Year, 1999 and 2000
School bus driver / School bus Trainer
First Student
01.2016 - 01.2022
- ( class B, Passenger endorsement, air breaks
- Per – trip inspection before shift & end of the day
- Arrive at students residence in the early AM & Take students to their appointed schools
- Arrive at school in the afternoon & Take students to their residence.
- Collaborated with supervisor of transportation to discuss department needs and goals.
- Tracked daily driver logs to comply with regulatory standards.
- Coordinated all company and regulatory paperwork.
- Scheduled mileage readings for reporting to accounting office and vendors.
- Instructed on important [Type] regulations and company policies.
- Developed and implemented training materials and course updates.
- Coordinated training programs and curriculum to train drivers on [Type] transportation.
- Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.
- Contributed to incident reviews and investigated field occurrences to report to supervisor.
- Taught drivers how to drive, shift and back up trucks.
- Assisted with scheduling of repairs, fleet levels monitoring, driver assignments and preventive maintenance.
- Conducted total of [Number] miles of training with each driver.
- Identified driver training needs to make recommendations to manager.
- Met training needs with well-organized, factual programs based on contemporary requirements.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Purchasing Clerk
Ropers Majeski Khon & Bentley
01.2004 - 01.2014
- Order all supplies for three offices
- Handling inter-office mail to San Jose and San Francisco offices
- Pick up mail from post office open all mail distribute the mail within the main office
- Responsible for office services such as furniture assembly and minor repairs
- Close attorney files
- Responsible for case related court filings
- Set-up conference rooms for various events
- Kept meticulous records of orders in computer system using [Software].
- Arranged movement of products from one company location to another.
- Managed large product inventories and placed orders when product levels were running low.
- Verified accuracy of bills of lading, contracts and purchase requests.
Customer Service Representative
IKON Legal Document Services
01.2001 - 01.2003
- Provided high-level service to approximately 200 clients throughout the Bay Area
- Prioritized tasks and consistently met project deadlines
- Answered phones, communicated with clients and IKON employees
- Delivered and picked up jobs
- Administration
- Effectively provided administrative services to meet changing office needs
- Answered phones, sent out-faxes, mail, UPS and FedEx
- Transmitted purchase orders
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Site Lead
IKON Management Services
01.1998 - 01.2001
- Promoted to Site Lead in recognition of consistently effective performance
- Specialized in all office services positions
- Managed coverage for all positions in the event of an employee absence
- Followed up promptly with clients to resolve all questions or concerns
- Shipping and Receiving
- Promoted to Shipping and Receiving in recognition of good performance
- Signed for all packages logged and delivered
- Managed shipment of all FedEx and UPS packages
- Mail lead
- Promoted to Mail Lead in recognition of good performance
- Managed mail room, organized mail slots, and assisted in shipping and receiving
Education
Sequoia High School
Redwood City, CASkills
- Performance Metric
- Computer Tracking
- Releasing Orders
- Creative Solutions
Timeline
School bus driver / School bus Trainer
First Student
01.2016 - 01.2022
Purchasing Clerk
Ropers Majeski Khon & Bentley
01.2004 - 01.2014
Customer Service Representative
IKON Legal Document Services
01.2001 - 01.2003
Site Lead
IKON Management Services
01.1998 - 01.2001
Mail Clerk
Sequoia High School