Roy Daniels II
Tyler,US
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2026
2026
years of professional experience
Work History
LSP
Tolliver Agency-Allstate
- Developed personalized insurance solutions by assessing clients' needs and preferences.
- Processed applications and policy changes efficiently, ensuring compliance with industry regulations.
- Cultivated strong client relationships through effective communication and follow-up strategies.
Account Examiner
Texas Workforce Commission
- Audit Unemployment Accounts for state of Texas
- Arbitrate Labor Law Disputes
- Establish Unemployment Tax AccountsConducted thorough audits of unemployment accounts, ensuring compliance and identifying discrepancies that led to improved financial accuracy.
Employee Relations Manager
Black King LLC
- Train, Hire and place employees throughout company, by identifying the right skillsets.
- Perform Store Audits and all Payroll HR Duties
- Developed training programs to improve communication skills among staff and management.
- Conducted investigations into employee grievances, ensuring compliance with company policies.
Branch Manager
Texas Car Title & Payday Loan Services, Inc
- Assist Customer in acquiring Payday Loan Services and Title Loans.
- Educate Customer on Budgeting Habits to pay off Loan Services
- Market Business Throughout the area.
Life Insurance Agent
Kemper Life
- Conducted sales meetings, earning Agent of the Month six times, boosting district revenue.
- Led district in sales and collections, achieving top performance multiple months.
- Trained new employees on home sales presentations, enhancing team effectiveness.
- Provided customer support for policy inquiries, ensuring accurate information delivery.
Medicare Specialist
TTEC
08.2025 - Current
- Conducted comprehensive outreach to educate beneficiaries on Medicare options and enrollment processes.
- Assisted clients in navigating complex Medicare plans, ensuring accurate information dissemination.
- Researched policy changes and updates to maintain compliance with Medicare regulations.
- Developed training materials to enhance team knowledge of Medicare programs and services.
Insurance Agent
FFL-The Daniels Group LLC
02.2021 - Current
- Remote
Education
Associate Degree - Accounting
Colorado Technical University-Colorado Springs
03.2013
Skills
- Problem-solving
- Time management
- Teamwork and collaboration
- Customer service
- Flexible and adaptable
- Attention to detail
Timeline
Medicare Specialist
TTEC
08.2025 - Current
Insurance Agent
FFL-The Daniels Group LLC
02.2021 - Current
Account Examiner
Texas Workforce Commission
Branch Manager
Texas Car Title & Payday Loan Services, Inc
LSP
Tolliver Agency-Allstate
Employee Relations Manager
Black King LLC
Life Insurance Agent
Kemper Life
Associate Degree - Accounting
Colorado Technical University-Colorado Springs
Personal Information
Title: Sales Professional