Royleen Essad

• Demonstrated product features to shoppers, answering questions and encouraging trial purchases.
• Set up sampling stations, materials, and product displays according to store guidelines.
• Explained ingredient details, usage benefits, and promotional offers to increase customer interest.
• Maintained clean, organized demo areas while following food safety and sanitation standards.

• Picked online grocery orders using handheld devices, following Walmart app prompts and item location guides.
• Located merchandise across sales floor and backroom, ensuring accurate order fulfillment and product selection.
• Substituted unavailable items with approved alternatives, maintaining order quality and customer satisfaction.
• Verified freshness and condition of groceries before staging orders for pickup or delivery.

• Directed daily inn operations, ensuring seamless guest service and staff coordination.
• Oversaw front desk, housekeeping, and maintenance workflows to maintain consistent property standards.
• Implemented guest service procedures that improved response times and issue resolution.
• Scheduled and coached staff to support coverage, accountability, and operational efficiency.

Attended Sanilac County Career Center in the Early childhood and support services program which included the Tots and Teens pre-shchool.