Accomplished HR leader with a proven track record of enhancing operational efficiency and fostering a culture of diversity and inclusion. Skilled in strategic planning and compliance management, I've driven workforce planning initiatives and improved organizational culture, achieving significant employee engagement and retention improvements.
Overview
26
26
years of professional experience
Work History
Director of Operations
Kentucky Career Center - TENCO
03.2024 - Current
Developed process improvement initiatives to improve service quality for customers.
Maintained strong strategic relationships with local and state partners to optimize collaboration efforts and achieve mutual benefits.
Championed ongoing professional development for team members by providing access to training opportunities and fostering a culture of continuous improvement.
Ensured regulatory compliance across all aspects of the business operations by staying up-to-date with relevant legal requirements and industry standards.
Implemented a business process optimizing strategy to increase operational efficiency.
Streamlined transparency to improve communication - region wide.
Led efforts to identify potential risks within business operations, developing contingency plans to minimize disruptions and ensure continuity.
Promoted energetic atmosphere with purpose to drive improvements in employee engagement.
HR Consultant / Business Development Analyst
Consultant - HR/Business
10.2022 - 03.2024
Oversaw payroll administration duties ensuring accurate payment processing while adhering to relevant tax regulations.
Coordinated internal promotions processes allowing career advancement opportunities within organization.
Supported organizational change initiatives by developing clear communication plans and providing guidance during transitions.
Provide advice, counsel and information to people managers and business leaders who request information and guidance on HR issues.
Conducted financial and operational analysis of small business clients
Developed and implemented strategies to improve business performance.
Conduct market research to identify growth opportunity and develop proposals to drive business expansion.
Regional Human Resources Manager
Maximus Federal Services
08.2020 - 10.2022
Enhanced employee engagement by implementing innovative HR programs and initiatives.
Liaised between multiple business divisions to improve communications.
Conducted thorough employee evaluations, providing feedback and guidance for professional growth.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Ensured compliance with federal, state, and local employment laws through diligent policy management.
Provided ongoing support to managers in areas such as performance management, conflict resolution, and coaching techniques.
Created open lines of communication between HR department and employees for timely resolution of issues or concerns.
Promoted diversity and inclusion within the workplace, creating an equitable environment for all employees.
Collaborated with executive team to develop strategic HR plans in alignment with overall business objectives.
Human Resources Director
Hyatt Regency Lexington
05.2016 - 05.2020
Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
Spearheaded diversity and inclusion efforts, fostering a welcoming workplace environment for all staff members.
Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.
Oversaw workers' compensation program for employees injured on job.
Coordinated internal communications efforts, keeping employees informed of important organizational updates and changes.
Enhanced employee engagement by implementing innovative HR programs and initiatives.
Managed other HR staff and oversaw completion of tasks and initiatives.
Directed job fairs to bring in local talent for long term and seasonal positions.
Streamlined HR processes for increased efficiency and improved service delivery.
Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
Devised hiring and recruitment policies for 150-employee company.
Executive Director of Human Resources
Amteck
02.2015 - 05.2016
Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
Managed full-cycle recruitment process to attract top talent for key organizational roles.
Provided guidance to district managers to implement strategies for short-and-long-term business needs.
Recruited and hired key leadership positions to strengthen management team.
Evaluated compensation structure using market data analysis to ensure competitiveness in attracting top talent.
Drafted and implemented policies, procedures and employee handbook for over 800 employees.
Oversaw legal compliance of HR practices, ensuring adherence to federal, state, and local regulations.
Collaborated with executive leadership team on strategic workforce planning to align human capital resources with long-term business goals.
Facilitated smooth integration of 2 electrical companies and 300 + new employees into company infrastructure, culture and system with no business interruptions.
Partnered with benefit broker to ensure we were responsive to the needs of the organization.
Global Human Resources / Management
Kentucky Community & Technical College System
09.1998 - 05.2014
Streamlined HR communication channels to improve information dissemination throughout the organization.
Improved employee retention rates through the implementation of comprehensive onboarding programs and ongoing professional development opportunities.
Ensured compliance with employment laws in multiple jurisdictions through ongoing policy updates, training sessions, and internal audits.
Enhanced global HR efficiency by streamlining policies and procedures across multiple locations.
Supported organizational growth through proactive workforce planning efforts aligned with business objectives.
Managed complex HR projects from inception to completion, ensuring timely delivery within budget constraints.
Established collaborative partnerships with key stakeholders to understand departmental needs when developing HR programs or initiatives.
Organized and led staff orientation programs and training to promote collaboration.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Education
Bachelor of Science -
University of Kentucky
Lexington, KY
Skills
Operational Efficiency
Strategic Planning
Workforce Planning
Risk Mitigation
Benefits Administration
Compliance Management
HR analytics
Organizational Culture
Employee Wellness
Performance Appraisals
Diversity and Inclusion
Employee Relations
Timeline
Director of Operations
Kentucky Career Center - TENCO
03.2024 - Current
HR Consultant / Business Development Analyst
Consultant - HR/Business
10.2022 - 03.2024
Regional Human Resources Manager
Maximus Federal Services
08.2020 - 10.2022
Human Resources Director
Hyatt Regency Lexington
05.2016 - 05.2020
Executive Director of Human Resources
Amteck
02.2015 - 05.2016
Global Human Resources / Management
Kentucky Community & Technical College System
09.1998 - 05.2014
Bachelor of Science -
University of Kentucky
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