Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roynecia Baines

Houston,TX

Summary

Firm and empathetic leader with 13 years of experience in retail looking to apply my commitment to motivating talented staff and leading by an innovating employer in the retail industry.

Overview

14
14
years of professional experience

Work History

Retail Store Manager

Texas Petroleum Group
06.2022 - Current
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.

Retail Manger

Landmark Industries
12.2012 - 06.2022

Tracked and analyzed sales and customer trends in order to maximize sales and revenue while minimizing expenses.

Prepared daily work schedules for and assigned tasks to 8+ employees,scheduled deliveries, and enforced company policy. Recruited, trained, supervised, and appraised staff.

Dealt with customer queries and complaints.

Oversaw pricing and stock control.

Ensured compliance with health and safety legislations.

Prepared promotional materials and displays.

Manged Budgets.


Retail Assistant Manager

Landmark Industries
06.2011 - 12.2012

Assist the store manager, performing all job tasks as assigned.

Kept the store organized, clean, and attractive to customers.

Oversaw the store sales team and other staff members.

Supervised employees.

Delegated tasks.

Evaluated employees performance.

Design work schedules.

Managed Inventory.

Staged store sales displays.

Operated the register to complete sales and collect payments.

Education

High School Diploma -

Kashmere Sr. High School
Houston, TX
05-1991

Skills

  • Customer Service
  • Problem Solving
  • Team Leadership
  • Hiring/Training

Timeline

Retail Store Manager

Texas Petroleum Group
06.2022 - Current

Retail Manger

Landmark Industries
12.2012 - 06.2022

Retail Assistant Manager

Landmark Industries
06.2011 - 12.2012

High School Diploma -

Kashmere Sr. High School
Roynecia Baines