Roy’Nisha Haigler
Pooler,GA
Summary
Experienced professional with a strong background in quality assurance, human resources, education, and staff supervision. Skilled in monitoring performance, supporting employees, and maintaining organized, efficient work environments. Known for strong communication, leadership, and problem-solving abilities.
Overview
14
14
years of professional experience
Work History
Supervisor
Surge Staffing
06.2025 - 05.2026
- Supervised daily operations, ensuring adherence to safety protocols and efficiency standards.
- Trained and mentored staff on operational procedures and best practices.
- Monitored workflow to identify bottlenecks and implement process improvements.
- Conducted performance evaluations, providing constructive feedback to team members.
- Coordinated staffing schedules to optimize workforce productivity and meet demand.
- Collaborated with management to establish operational goals and performance metrics.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Teacher
Southlawn Elementary School
Montgomery, AL
08.2020 - 05.2025
- Developed and delivered lesson plans to support student learning and development
- Maintained a structured and positive classroom environment
- Monitored student progress and communicated with parents and staff
- Supported academic, behavioral, and social growth of students
Quality Assurance (QA) Analyst
Sprint Airline
Remote
06.2014 - 03.2017
- Monitored and evaluated customer service calls for quality assurance
- Provided feedback to improve employee performance
- Tracked call trends and maintained detailed reports
- Ensured compliance with company standards and procedures
Director
Greater Faith Christian Academy
Montgomery, AL
08.2012 - 06.2014
- Developed and implemented strategic educational programs to enhance student engagement and achievement.
- Collaborated with faculty to align curriculum with academic standards and community needs.
- Oversaw budget management, ensuring resource allocation aligned with institutional goals.
- Facilitated professional development workshops to improve teaching methodologies across the staff.
- Established partnerships with local organizations to expand extracurricular opportunities for students.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Education
High School Diploma -
Sidny Lanier High School
Montgomery, AL06.2012
Timeline
Supervisor
Surge Staffing
06.2025 - 05.2026
Teacher
Southlawn Elementary School
08.2020 - 05.2025
Quality Assurance (QA) Analyst
Sprint Airline
06.2014 - 03.2017
Director
Greater Faith Christian Academy
08.2012 - 06.2014
High School Diploma -
Sidny Lanier High School