Hardworking, committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Lead/Material Handler
Applied Materials
Austin, TX
08.2022 - 08.2023
Investigated discrepancies in inventory counts in order to resolve any discrepancies quickly.
Processed requests and supply orders and pulled materials to successfully prepare orders.
Operated forklifts or pallet jacks to transport items.
Developed processes for training new staff members on safety protocols and proper use of equipment.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Packaged items with appropriate materials to prevent damage during shipping.
Maintained compliance with OSHA regulations in regards to workplace safety standards.
Cooperated with other departments throughout organization when needed in order to achieve desired results.
Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
Bartender/Server Shift Leader
Multiple Locations
Austin, TX
06.2018 - 09.2022
Completed regular bar inventories and daily requisition sheets.
Performed opening and closing duties including restocking supplies.
Worked in close collaboration with team members to ensure customers received high-quality service.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Processed payments accurately and efficiently with POS system.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Assistant Manager
Floor and Decor
Austin, TX
11.2020 - 03.2021
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Resolved customer inquiries and complaints requiring management-level escalation.
Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
Served as a liaison between staff members and senior management personnel.
Delegated daily tasks to team members to optimize group productivity.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Assigned work and monitored performance of project personnel.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Head Cashier/Supervisor
Lori's Gifts, Inc.
Austin, TX
11.2019 - 03.2020
Taught junior employees proactive strategies to meet operational and sales goals.
Connected with customers to provide assistance and collect feedback to optimize operations.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Inventoried stock and placed new orders to maintain supplies for expected demand.
Supported front-end procedures to keep items well-stocked to prevent shrinkage.
Provided guidance on best practices for handling difficult customers or situations.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Team Member
EXTEND-A-CARE
Austin, TX
02.2018 - 08.2018
Demonstrated patience and understanding when working with young children.
Instilled discipline and maintained order with children by using simple and commanding directives.
Observed and monitored children to identify developmental strengths and target enrichment activities.
Recorded child behavior, food, and medication information for supervisors.
Developed and implemented lesson plans and activities for children of various ages.
Shift Supervisor
Babies 'R' Us.
Austin, TX
09.2015 - 04.2017
Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
Investigated accidents or incidents occurring during shift hours.
Assigned tasks to employees and monitored productivity, performance and task completion.
Assisted customers with product selection when needed.
Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
Assisted general manager with operations game plan and company initiatives implementation.