Royse Williams
Culver City,CA
Summary
Highly motivated sales associate with extensive customer service and sales experience. Proven track record of driving increased revenue, improving the buying experience, and elevating the company profile with targeted markets. Recognized consistently for exceptional sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Sales Associate
Big 5 Sporting Goods
06.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Courtesy Clerk
Pavilions Grocery Store
08.2021 - 10.2021
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Assisted customers with large purchases by carrying items to vehicles.
- Maintained clean and tidy checkout area to optimize service delivery.
- Collected more than at least 15 shopping carts from parking lot daily and cleaned, dried, soiled and wet carts.
- Thoroughly swept store sales floor, along with up keeping cleanliness in bathrooms.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Promptly responded to inquiries and requests from prospective customers.
Education
No Degree -
Santa Monica College
Santa Monica, CAConstruction, Maintenance, And Utilities
Los Angeles Trade Technical College
Los Angeles, CAHigh School Diploma -
Culver City High School
05.2022
Skills
- Inventory Control
- Upselling
- Customer Needs Assessment
- Customer Service
- Store Opening and Closing
- Product Sales
- Complex Problem-Solving
- Merchandising Understanding
- Reliable and punctual
- Sales goals attainment
Timeline
Sales Associate
Big 5 Sporting Goods
06.2022 - Current
Courtesy Clerk
Pavilions Grocery Store
08.2021 - 10.2021
High School Diploma -
Culver City High School
No Degree -
Santa Monica College
Construction, Maintenance, And Utilities
Los Angeles Trade Technical College
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