Royston G. Pinnock
Bronx,NY
Summary
Driven Bank Manager with 10-years track record of successful administrative and operations management. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives. Expertise in banking . Objective Financial leader with demonstrated success leading financial systems and programs. Knowledgeable about regulatory requirements and successful strategies for maintaining optimal controls. Well-organized, proactive and adaptable to changing markets.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Bank Manager
Truscto Bank
01.2022 - 01.2024
- Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
- Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
- Improved operational efficiency by streamlining processes and implementing new technologies.
- Developed loyal customer base through personalized service and tailored financial solutions.
- Developed a loyal customer base through personalized service and tailored financial solutions.
- Implemented risk management strategies to minimize potential losses and safeguard the bank''s assets.
- Collaborated with cross-functional teams to develop new products and services that met customer needs.
- Conducted regular audits to ensure adherence to regulatory requirements, maintaining a strong control environment.
B2B Commercial Account Manager
Altice USA-Optimum Cablevison
09.2008 - 01.2022
- Increased client satisfaction by developing and maintaining strong relationships with key decision makers.
- Streamlined account management processes for improved efficiency and higher revenue generation.
- Negotiated favorable contract terms with suppliers, resulting in cost savings for clients.
- Managed a diverse portfolio of commercial accounts, ensuring timely delivery of products and services.
Assistant Bank Manager
Washington Mutual Bank-Chase Bank
08.2005 - 08.2008
- Streamlined banking operations by implementing efficient processes and procedures.
- Enhanced customer satisfaction by resolving complex issues and providing personalized solutions.
- Managed daily branch activities for optimal performance, ensuring compliance with banking regulations.
- Mentored junior staff members, fostering professional development and growth within the team.
Education
Bachelor of Arts - Finance
Iona College
New Rochelle, NY06.2025
Skills
- Loan Processing
- Budget Planning
- Teller auditing
- Cash Management
- Customer Service
- Operation Management
- Time Management
- Multi-task
- Leadership
Accomplishments
Employee of the year/Customer Service
Certification
Notary Public No 01P10015532 and NMLS ID #2318943
Timeline
Bank Manager
Truscto Bank
01.2022 - 01.2024
B2B Commercial Account Manager
Altice USA-Optimum Cablevison
09.2008 - 01.2022
Assistant Bank Manager
Washington Mutual Bank-Chase Bank
08.2005 - 08.2008
Bachelor of Arts - Finance
Iona College
Similar Profiles
Prodip SahaProdip Saha
Collection Officer at HDFC Bank, Bajaj Finance, Axis Bank, IDFC BankCollection Officer at HDFC Bank, Bajaj Finance, Axis Bank, IDFC Bank
MAMOUD KAMARAMAMOUD KAMARA
External Board Member, Monetary Policy Committee at Bank of Sierra Leone (Central Bank)External Board Member, Monetary Policy Committee at Bank of Sierra Leone (Central Bank)
Melanie Mabayo MarquezMelanie Mabayo Marquez
Head Teller at Secured Bank, Inc., A Rural BankHead Teller at Secured Bank, Inc., A Rural Bank
Casey "Kat" WebsterCasey "Kat" Webster
Sales Associate at Dollar TreeSales Associate at Dollar Tree
CORDILIA D. WILLIAMSCORDILIA D. WILLIAMS
District Manager at Surgical Solutions LLCDistrict Manager at Surgical Solutions LLC