Dedicated individual with a strong background in safety protocols enforcement and team collaboration. Skilled in managing student behavior and organizing classroom resources, contributing to a productive educational atmosphere.
Overview
12
12
years of professional experience
Work History
Food Delivery Driver
DoorDash
Pickerington
01.2025 - Current
Delivered food promptly to customers across designated routes.
Reported customer feedback and delivery issues to management promptly.
Ensured that the correct order was delivered to the customer.
Picked up meals from local restaurants and dropped off at residential and business customer locations.
Provided excellent customer service throughout the delivery process.
Carried food in insulated bags to maintain hot or cold temperature.
Utilized GPS navigation systems to find most efficient routes for deliveries.
Delivered fresh food to customers across local area.
Followed all safety protocols while driving.
Coordinated with restaurant staff on order accuracy and pickup times.
Duty Aide
Pickerington Local School District
Pickerington
02.2023 - Current
Monitored student behavior and provided support to foster a positive environment.
Coordinated communication between staff, students, and parents regarding schedules.
Implemented school policies and maintained discipline among students effectively.
Organized materials and resources for daily classroom activities and events.
Collaborated with staff to address student needs and enhance learning experiences.
Organized classroom supplies and equipment.
Monitored hallways during class changes to ensure safety of students.
Provided guidance on appropriate behaviors for students who exhibited disruptive or aggressive behaviors.
Enforced school rules in a fair manner while maintaining an orderly environment.
Supervised students during lunchtime and recess periods.
Assisted with basic office duties such as filing documents, answering phones.
Maintained clean and well-organized environment for student happiness and safety.
Performed technology tasks for the school for 3 years
Busboy
Combustion
Pickerington
08.2019 - 08.2025
Assisted servers by clearing tables and resetting for new guests.
Maintained cleanliness of dining area and kitchen to meet health standards.
Stocked supplies and ensured availability of clean glassware and utensils.
Collaborated with team members to provide efficient service during peak hours.
Monitored dining area for guest needs and communicated with serving staff.
Organized dishwashing area to support kitchen operations during busy shifts.
Handled spills and messes promptly to ensure a safe environment for guests.
Supported food preparation tasks as needed, maintaining kitchen efficiency.
Cleaned and sanitized tables, chairs, and booths after each customer's departure.
Removed dirty dishes, glasses, and silverware from tables to be washed.
Reset tables for new customers in an efficient manner.
Performed basic maintenance tasks such as wiping down counters or mopping floors.
Cleared tables to maintain high turnover rate and minimize wait times.
Replenished supplies of clean table linens, napkins, glassware, dinnerware, and flatware as needed.
Ensured that all supplies were stocked up at all times during shift hours.
Lyft Driver
Lyft
Columbus
03.2017 - 04.2025
Transported passengers safely to various destinations throughout the city.
Maintained a clean and safe vehicle, ensuring optimal conditions for passengers.
Navigated efficiently using GPS systems to find the best routes.
Adhered to traffic laws and regulations while driving at all times.
Amazon Flex
Amazon
Lockbourne
12.2024 - 01.2025
Operated delivery vehicles to transport goods efficiently and safely.
Adhered to all traffic laws while driving to guarantee safety on the road.
Delivered goods and services to customers on time and in excellent condition.
Delivered packages to customers in a timely and efficient manner.
EVS Housekeeper
Mount Carmel Health System Inc.
Canal Winchester
01.2023 - 01.2023
Maintained cleanliness and sanitation in patient rooms and common areas.
Utilized appropriate cleaning supplies and equipment for various surfaces.
Followed safety protocols to ensure a safe environment for patients and staff.
Collaborated with team members to complete daily cleaning schedules efficiently.
Reported maintenance issues to supervisors for timely resolution.
Adhered to infection control procedures during all cleaning tasks.
Maintained a safe working environment by adhering to all safety policies and procedures.
Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.
Cleaned and maintained all patient rooms, bathrooms, corridors, offices and other assigned areas according to established procedures.
Sanitized patient rooms after discharge using appropriate chemicals and supplies.
Demonstrated excellent customer service skills while interacting with guests and staff members.
Followed infection control protocols when disposing of used linens and trash bags.
Utilized standard cleaning products such as bleach, disinfectants, glass cleaner in accordance with OSHA regulations.
Promptly responded to emergency situations such as spills or broken items requiring immediate attention.
Inspected guest rooms for cleanliness and proper maintenance prior to arrival of new guests.
Reported any safety hazards or equipment malfunctions immediately to the supervisor.
Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
Dusted, swept and mopped to maintain clean, safe environment for clients.
Followed company uniform, performance and security policies with every job.
Sales Associate
Bath & Body Works
Reynoldsburg
09.2018 - 12.2022
Assisted customers in selecting products to enhance their shopping experience.
Maintained store presentation by organizing merchandise and ensuring cleanliness.
Operated point-of-sale system to process transactions efficiently and accurately.
Collaborated with team members to achieve daily sales goals and objectives.
Educated customers about product features and benefits during consultations.
Handled customer inquiries and resolved issues to ensure satisfaction.
Restocked shelves regularly to keep inventory levels consistent and appealing.
Participated in training sessions to stay updated on new products and promotions.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Handled customer complaints in a professional manner.
Answered incoming telephone calls to provide store, products and services information.
Worked with fellow sales team members to achieve group targets.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Maintained cleanliness of store environment including floors, windows, displays.
Restocked shelves as needed to ensure sufficient inventory levels.
Built and maintained relationships with peers and upper management to drive team success.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Maintained up-to-date knowledge of store merchandise and policies.
Trained new team members in cash register operation, stock procedures, and customer services.
Sold various products by explaining unique features and educating customers on proper application or usage.
Processed transactions using a point-of-sale system.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Used technology resources to assist customers in locating and selecting items.
Upsold additional items based on customer interests and needs.
Demonstrated product features and benefits for customers' needs.
Received and displayed product shipments on store retail shelves upon delivery.
Developed promotional strategies to increase sales volume.
Attended weekly team meetings to review performance goals and objectives.
Conducted inventories on a regular basis to track stock levels.
Adhered to company initiatives and achieved established goals.
Tracked sales performance metrics to identify trends in market place.
Processed returns, exchanges, and refunds in accordance with company policies.
Adapted sales strategies based on customer interactions and feedback to improve results.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Described merchandise and explained use, operation and care.
Placed special orders or called other stores to find desired items.
Bagged or packaged purchases and wrapped gifts.
Maintained records related to sales for store management.
Bank Teller
Chase Bank
Pickerington
06.2019 - 07.2019
Processed customer transactions efficiently and accurately.
Assisted customers with account inquiries and product information.
Balanced cash drawer daily to ensure accuracy and compliance.
Promoted bank services to enhance customer relationships and satisfaction.
Collaborated with team members to maintain a positive work environment.
Followed security procedures for cash handling and transaction processing.
Resolved customer issues promptly to maintain high service standards.
Handled large sums of money with accuracy while maintaining appropriate levels of security.
Performed cash handling duties including counting currency, coins and checks.
Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
Maintained confidentiality of bank records, transactions and customer information.
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Balanced teller drawers regularly throughout the day according to established procedures.
Explained bank services, financial products and applicable fees to customers.
Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
Entered transactions into computer and issued customer receipts.
Responded and assisted customers with account inquiries and updates.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Identified and reported suspicious behavior to security personnel as appropriate.
Fashion Sales Associate
Target
Reynoldsburg
04.2018 - 09.2018
Assisted customers with product selections and provided personalized recommendations.
Maintained organized displays to ensure an appealing shopping environment.
Processed transactions accurately using the point-of-sale system.
Collaborated with team members to restock merchandise efficiently.
Managed inventory levels and reported discrepancies to store management.
Greeted customers and provided excellent customer service.
Checked in new shipments of clothing items daily and restocked shelves accordingly.
Service Coordinator
Meijer
Canal Winchester
01.2015 - 04.2018
Coordinated service requests and scheduled appointments for customers and staff.
Facilitated communication between departments to enhance service delivery efficiency.
Trained new employees on service protocols and company policies effectively.
Addressed customer inquiries, resolving issues with professionalism and care.
Monitored service trends to identify areas for improvement in operations.
Collaborated with team members to streamline processes and improve workflows.
Maintained accurate records of service interactions and customer feedback consistently.
Coordinated service schedules and appointments with clients.
Handled incoming calls and inquiries from customers regarding services offered.
Monitored email and phone communication to provide prompt responses and solutions.
Provided customer service to ensure client satisfaction.
Followed up with technicians and managers to receive and communicate status updates.
Provided timely feedback to management on service failures and customer concerns.
Worked closely with other departments within the company to ensure successful completion of projects.
Monitored staff performance and provided feedback on areas of improvement needed.
Operated cash register efficiently during high-volume transactions.
Processed customer payments accurately with various payment methods.
Assisted customers with product inquiries and provided recommendations.
Maintained clean and organized checkout area for optimal customer experience.
Handled customer complaints professionally to ensure satisfaction.
Collaborated with team members to improve store operations and service quality.
Managed inventory levels at the register, restocking supplies as needed.
Trained new cashiers on procedures and customer service best practices.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Performed other duties as assigned by management.
Operated cash register or POS system to receive payment by cash, check and credit card.
Helped customers find specific products, answered questions, and offered product advice.
Processed cash transactions efficiently while ensuring accurate record-keeping.
Managed cash drawers and balanced daily cash registers consistently.
Monitored cash flow and reported discrepancies to management promptly.
Conducted regular audits of cash handling practices to ensure compliance.
Maintained accurate cash balances and reconciled discrepancies.
Compiled daily transaction reports for review by management.
Conducted regular audits of cash drawers to ensure compliance with company policies and procedures.
Verified age requirements for purchase of alcohol and tobacco products.
Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
Pushed carts from parking area to store entrance for customer convenience.
Maintained organized cart storage areas for efficient access and cleanliness.
Monitored cart inventory levels to ensure availability during peak hours.
Responded promptly to customer requests for assistance with carts.
Supported store operations by managing cart flow during busy shopping periods.
Organized carts in bay after returning from parking lot.
Retrieved carts from docking areas in retail parking lots.
Assisted customers with loading their purchases into their vehicles.
Pushed carts from store entrance to designated areas in the store.
Welcomed guests with a friendly demeanor and provided directions.
Managed guest inquiries and resolved concerns promptly.
Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
Answered front desk phones.
Performed general cleaning duties such as sweeping floors, dusting shelves.
Drug GM sales associate
Kroger
Pataskala
08.2013 - 04.2014
Monitored stock levels to ensure adequate supply was available at all times.
Stocked shelves with products following store layout and planograms.
Monitored product expiration dates and removed outdated items promptly.
Reported stock levels to management for efficient inventory control.
Built displays to showcase merchandise according to company guidelines.
Assisted customers with locating merchandise in store aisles.
Loaded and unloaded delivery trucks as required.
Wrapped pallets with plastic wrap for secure transportation.
Ensured all safety protocols were adhered to during loading and unloading activities.
Stocked shelves with new merchandise and checked for outdated or damaged items.
Faced products on shelves and displays to meet company policies.
Updated product labels to reflect accurate pricing.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Stocked shelves, racks, and bins with new or transferred merchandise.
Packed and unpacked items, checking breakables before stocking on shelves.
Operated pallet jack to transport heavy loads.
Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.