Rozalynn Cato
Fort Worth,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, exceptional interpersonal skills, and the unique ability to relate to diverse clients creating an inviting environment. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Leslie's Pool Supplies, Service & Repair
Fort Worth, Texas
01.2022 - Current
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Directed and monitored all aspects of daily cash handling processes, swiftly resolving any discrepancies as required.
- Provided training to new employees on company policies and procedures.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Lead Sales Associate
Leslie's Pool Supplies, Service & Repair
Fort Worth, Texas
05.2017 - 01.2022
- Proficient in assessing customer needs by asking probing questions and providing expert recommendations.
- Managed cash register operations using POS system and processed sales and returns.
- Managed the receipt and documentation of incoming shipments, ensuring accurate record-keeping in computer system.
- Cross-trained in multiple roles to acquire a diverse skillset, enhancing team support.
- Delivered quality customer service while cultivating client satisfaction and loyalty.
- Made outbound sales calls to contact prospective leads, using effective communication skills.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Education
High School Diploma -
Benbrook Middle High School
Benbrook, Texas05-2020
Skills
- Records Management
- Customer Relations
- Stock management
- Operations Oversight
- Shift Scheduling and Staff Supervision
- Store Opening and Closing
- POS systems operations
- Hiring and Training
- Issue Resolution
Achievements
- Treasurer of Key Club, Theater, and JROTC
- Internship at Sub Courthouse for Justice of the Peace
References
References available upon request.
Timeline
Assistant Store Manager
Leslie's Pool Supplies, Service & Repair
01.2022 - Current
Lead Sales Associate
Leslie's Pool Supplies, Service & Repair
05.2017 - 01.2022
High School Diploma -
Benbrook Middle High School
Similar Profiles
James PersonJames Person
Assistant Manager at Leslie's Pool Supplies, Service & RepairAssistant Manager at Leslie's Pool Supplies, Service & Repair
Dev DurerDev Durer
General Manager at Leslie's Pool Supplies, Service & RepairGeneral Manager at Leslie's Pool Supplies, Service & Repair
Herman A FerminHerman A Fermin
Manager at Leslie's Pool Supplies, Service & RepairManager at Leslie's Pool Supplies, Service & Repair
Richard HernandezRichard Hernandez
General Manager at Leslie's Pool Supplies, Service & RepairGeneral Manager at Leslie's Pool Supplies, Service & Repair
Ashley WilliamsAshley Williams
Support Services Credentialist at FEDERATION OF STATE MEDICAL BOARDSSupport Services Credentialist at FEDERATION OF STATE MEDICAL BOARDS