ROZANA BRASHA
Cliffside Park,USA
Summary
Compassionate and motivated healthcare professional with hands-on experience in radiology, clinical nutrition, patient support, and hospital operations. Skilled in patient intake, preparing individuals for imaging procedures, updating medical records, and assisting multidisciplinary teams to ensure safe and efficient care. Experienced in supporting clinical dietitians by verifying diet orders, monitoring dietary restrictions, and helping patients understand nutrition guidelines. Strong background in fast-paced healthcare environments, including hospitals, radiology departments, and medical front desks. Known for excellent communication, cultural sensitivity, and ability to comfort patients while maintaining high standards of accuracy, professionalism, and teamwork.
Overview
7
7
years of professional experience
Work History
Clinical Dietitian Assistant
Hackensack Meridian Health Palisades Medical Center
02.2023 - Current
- Collaborate with registered dietitians and nursing staff to support patient nutritional care plans.
- Ensure all patient diets are accurate and align with medical orders (renal, cardiac, diabetic CCD , low sodium, NAS,Pleasure etc.).
- Review patient allergies, update diet orders, and communicate changes to the clinical team.
- Assist patients in selecting appropriate meals based on prescribed diets and medical conditions.
- Document diet changes, patient preferences, and intake updates as needed.
- Monitor unit nutrition rooms, maintain sanitation, and follow hospital safety standards.
- Provide compassionate support to long-term care and rehabilitation patients, ensuring their nutritional needs are met.
Retail Assistant (Beauty/Cosmetics)
Macy's Herald Square
09.2022 - 02.2023
- Offered excellent customer service and applied skincare, makeup to clients
- Called customers and inform them of upcoming events -Scheduled customers/clients for facials, makeup application
- Reported to counter manager, department manager, and representative of sales on a daily basis
- Kept sales floor clean and completely stocked at all times
- Initiated service consultations to determine the customer's preferences and buying need to Explain and demonstrate the use of cosmetics through actual
- Analyzed daily book reports and maintained stock and inventory control.
Volunteer
Hospital Center
01.2021 - 11.2021
- Aided nurses in moving patients and providing supplies
- Helped patients, families, and visitors to their required destinations
- Provided reception support and give general informations to visitors and families
- Managed patients records and assisted patients and families in filling out admission forms
- Made frequent rounds in assigned departments to assess patient's needs.
Medical Assistant - Radiology Department
KUKES HOSPITAL
12.2019 - 04.2021
- Performed patient intake, reviewed medical history, and confirmed imaging orders prior to procedures.
- Prepared patients for X-rays and ultrasounds, explaining each step to reduce anxiety and improve comfort.
- Assisted radiologists and technologists with positioning patients and ensuring proper safety measures.
- Provided compassionate support to elderly, disabled, or anxious patients before and after exams.
- Updated and maintained accurate patient records, including contact information, insurance, and medical history.
- Scheduled imaging appointments and coordinated follow-up communication with referring providers.
- Maintained clean, organized imaging rooms and ensured equipment was prepared according to radiology standards.
- Helped optimize patient flow in a busy radiology department by coordinating movement and assisting with clinical tasks.
Front Desk Dental Receptionist
Ngjeci Dental
05.2019 - 10.2019
- Provide an exceptional patient experience by ensuring that patients are scheduled properly and in a timely fashion
- Work in conjunction with the Dental Office Manager to manage day-to-day operations of the front office
- Prepare, maintain, and monitor schedule for multiple providers
- Schedule patients for efficient use of doctor and staff time
- Confirm appointments according to protocol and patient preferences
- Fill cancelled/rescheduled appointments assuring schedule is full and check the daily schedule for accuracy
- Understand dental procedures and dental terminology for proper scheduling and treatment coordinating
- Review and discuss lab fees with patients along with payment options and policies
- Verify dental insurance information
- Understand insurance benefits to effectively educate patients on their dental benefits and communicate with business department
- Perform preauthorizations as needed and patient follow-up
- Verify if patient needs an MD consult or premedication and process it before patient's next appointment
- Obtains necessary financial, and/or medical updates along with HIPAA forms
- Perform clinical dental assistant duties as requested
- Performs other duties as assigned.
Education
High School Diploma -
Havzi Nela Kukes
Kukes, AlbaniaM.D. - Master of Science in Doctoral Medicine
University of Medicine, Tirana
Tirana, AlbaniaBachelor of Science - Molecular Biology
Montclair State University
New Jersey06.2026
Skills
- Patient Intake & Medical History Review
- Vital Signs Monitoring
- Preparing Patients for Imaging Procedures (X-ray, Ultrasound)
- Patient Positioning & Safety Assistance
- Patient Education & Procedure Explanation
- Compassionate Care for Elderly, Rehab, and Long-Term Patients
- Clinical Diet & Nutrition Support (renal, cardiac, diabetic, etc)
- Allergy & Dietary Restriction Verification
- Collaboration With Nurses, Technologists, and Dietitians
- EMR/EHR Data Entry & Record Updating
- Patient Registration & Check-In
- Appointment Scheduling (Radiology, Dental, Hospital)
- Insurance Verification & Pre-Authorizations
- Managing High-Volume Phone Lines
Languages
English: Native/ Bilingual
Albanian: Native/ Bilingual
Spanish: Professional
Timeline
Clinical Dietitian Assistant
Hackensack Meridian Health Palisades Medical Center
02.2023 - Current
Retail Assistant (Beauty/Cosmetics)
Macy's Herald Square
09.2022 - 02.2023
Volunteer
Hospital Center
01.2021 - 11.2021
Medical Assistant - Radiology Department
KUKES HOSPITAL
12.2019 - 04.2021
Front Desk Dental Receptionist
Ngjeci Dental
05.2019 - 10.2019
High School Diploma -
Havzi Nela Kukes
M.D. - Master of Science in Doctoral Medicine
University of Medicine, Tirana
Bachelor of Science - Molecular Biology
Montclair State University