Rozana Selmani
Queens,NY
Summary
Reliable and detail oriented professional with experience in team leadership, customer service, and operations management. Skilled in coordinating schedules, solving problems quickly, and maintaining high standards of safety and organization. Adaptable, fast-learning, and motivated to contribute to a results driven team environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Uncle Paul's Pizza
New York, NY
07.2023 - Current
- Supervised daily operations, including shift scheduling and duty assignments.
- Generated reports on sales trends, inventory levels, and financial performance.
- Reviewed employee performance, providing feedback and coaching to enhance productivity.
Policy Service Representative
American Income Life Insurance Company
02.2022 - 05.2023
- Delivered customer service to policyholders by addressing inquiries on billing and coverage.
- Guided customers in comprehending policy terms and implementing necessary modifications.
Education
Some College (No Degree) - Human Services
Borough of Manhattan Community College
New York, NYSkills
- Team leadership
- Operations coordination
- Client communication
- Problem solving
- Time management
- Adaptability
Languages
English
Full Professional
Albanian
Full Professional
German
Elementary
Turkish
Professional
Certification
- Super-Volunteer - NGO TOKA
Completed May 2019- Focused on educational volunteering.
- UPSHIFT: Social Impact Workshop
Completed March 2020- Professional training in project dedsign and development.
- Super-Activist- NGO TOKA
November 2021-March 2022- Succsessful leadership of Super-Activists club.
Timeline
Assistant Manager
Uncle Paul's Pizza
07.2023 - Current
Policy Service Representative
American Income Life Insurance Company
02.2022 - 05.2023
Some College (No Degree) - Human Services
Borough of Manhattan Community College
Similar Profiles
Amiyah HolmenAmiyah Holmen
Waiter's Assistant at Leonards Paul's PizzaWaiter's Assistant at Leonards Paul's Pizza
IZEYAH GUDIELIZEYAH GUDIEL
Pizza Maker at Papa Paul's Brick Oven Pizza & PastaPizza Maker at Papa Paul's Brick Oven Pizza & Pasta
Sarah StanojevSarah Stanojev
PHONE'S GIRL at Uncle Jerry's Pizza CompanyPHONE'S GIRL at Uncle Jerry's Pizza Company
SHARAFAT SHAYEEMSHARAFAT SHAYEEM
Project Engineer Intern at The Walsh GroupProject Engineer Intern at The Walsh Group
Joanie XavierJoanie Xavier
Senior Special Education Coordinator at Success AcademySenior Special Education Coordinator at Success Academy