Rozanna Hagen
Fargo
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and great communication skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Production Team Leader
John Deere Intelligent Solutions
Fargo
06.2010 - Current
- Monitored compliance with company policies, procedures, standards, and regulations.
- Analyzed data related to product defects or non-conformances to identify trends or patterns.
- Evaluated employee performance and prepared reports for management review.
Cashier
Kmartcorp
Fargo
08.2007 - 02.2011
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed customer payments quickly and returned exact change and receipts.
- Answered phone calls to assist customers with questions and orders.
Gas Station Cashier
Dan's Oil
Fargo
08.2004 - 06.2007
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
Education
Some College (No Degree) - Liberal Arts
NDSCS
Wahpeton, NDSkills
- Team leadership
- Conflict resolution
- Problem solving
- Customer service
- Multitasking
- Employee motivation
- Punctual and dependable
- Strong work ethic
- Positive attitude
- Time management
- Effective communication
Timeline
Production Team Leader
John Deere Intelligent Solutions
06.2010 - Current
Cashier
Kmartcorp
08.2007 - 02.2011
Gas Station Cashier
Dan's Oil
08.2004 - 06.2007
Some College (No Degree) - Liberal Arts
NDSCS