Summary
Overview
Work History
Education
Skills
Timeline
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Rozina Dahal

Justin,Texas

Summary

Master's degree candidate in Business Analytics and Information Technology with expertise in data analysis, proficiency in analytical tools, and market research experience. Skilled in transforming complex data into actionable insights to contribute to organizational decision-making processes. Passionate about driving operational efficiency and supporting the achievement of strategic goals.

Overview

13
13
years of professional experience

Work History

Administration

Belfor Property Restoration
TX
09.2022 - 02.2024
  • Maintaining an organized workspace to ensure all incoming and outgoing communication is representative of BELFOR Practices, Processes and Standards for any arising issues with the parts or invoices
  • Timely creation of new jobs in JD Edwards as required and documenting all the processes of decontaminated parts and Analyze customer data to understand behavior and preferences
  • Organizing and maintaining an up-to-date job file for Estimator/General Manager Review
  • Using JD Edwards and BCS to maintain vendor list and reconciliation of checks and solving discrepancies if found
  • Ensure compliance with vendor requirements, develop, and maintain dashboards, reports, and data visualizations
  • Customer file maintenance; digital database and physical file system and data entry and analysis of decontaminated semiconductor parts
  • Monthly Reconciliation of AP statements and Invoicing for the services rendered through JDE
  • Create, edit, and proofread documents, reports, and presentations
  • Use office software and systems proficiently, including word processing, spreadsheets, and presentation software
  • Work with databases, data warehouses, and big data technologies
  • Helping generate pricing and cost for the consumables used
  • Communicating and assisting other departments within semiconductor services

Business Office Associate

Carmax
Charleston, SC
02.2022 - 05.2022
  • Greet and assist customers in a professional and courteous manner and assure customer satisfaction
  • Provide information and answer inquiries related to financial transactions and paperwork
  • Worked on the title queue and scanning queue in queue manager
  • Worked on vehicle appraisals and processed various paperwork related to vehicle sales and financing transactions
  • Collaborated with other stores for CVR and financial institutions to obtain payoff
  • Handle financial transactions, including processing payments and handling cash in CAF and maintain organized and up-to-date records of transactions
  • Work with customers to explain financing options and assist in completing financing paperwork
  • Ensure compliance with company policies, procedures, and regulatory requirements
  • Stay informed about changes in regulations and update practices accordingly
  • Collaborate with other departments, such as sales and customer service, to ensure a seamless customer experience
  • Communicate effectively with team members and management
  • Address and resolve customer concerns or issues related to the business office processes

Intern

Spinal Injury Rehabilitation Centre
Nepal
09.2013 - 12.2013
  • Project Management of fund-raising Events with the collaboration with different organizations
  • Charity Golf tournament (Royal Nepal Golf Club)
  • Ram's WheelChair Yaatra (Fund raising) FC Sports Bar
  • Silent Auction (Dhokaima Cafe)
  • Michael Kadoorie Visit (SIRC)
  • Making calls for sponsorship in different organizations and interacting with different embassy for sponsorship and invitation

Intern

Nepal Bank Limited
Kathmandu, Nepal
06.2011 - 08.2011
  • Interacting with customers and serving the customers by completing account transactions
  • Provided service to customers opening accounts, answering calls, and responding to customer needs
  • Helped the customers by preparing bank statements
  • Efficiently worked in Data entry in remittance department
  • Data entry in cheque clearing department and Observation in the loan department
  • Answering questions in person or on telephone and referring customers to other bank services as necessary
  • Contributed to team effort by accomplishing related results as needed

Education

MS - Business Analytics and Technologies

Maharishi International University
Fairfield, Iowa
12.2024

Bachelor of Business Administration -

Nepal Commerce Campus
Kathmandu
12.2012

Skills

Tableau

PowerBI

Crystal Report

Excel

VLOOKUP

Pivot tables

Charts

MS Word

SQL

Process Improvement

Waterfall

Agile

Communication

Negotiation

Technical Documentation

Trend Analysis

Requirement Analysis

Financial Modeling

Forecasting

Accounting Principles

Timeline

Administration

Belfor Property Restoration
09.2022 - 02.2024

Business Office Associate

Carmax
02.2022 - 05.2022

Intern

Spinal Injury Rehabilitation Centre
09.2013 - 12.2013

Intern

Nepal Bank Limited
06.2011 - 08.2011

MS - Business Analytics and Technologies

Maharishi International University

Bachelor of Business Administration -

Nepal Commerce Campus
Rozina Dahal