Rene Lozada
Englewood,FL
Summary
I have been working in the insurance industry for the the past 24 years in various capacities. Claims investigation all lines, ie. Auto, Special lines, which include auto, boats, recreational vehicle, commercial and fixed properties. Claim settlement auto, special lines. Total loss settlement for all lines. Injury settlement al lines, inc. Bodily Injury and Uninsured Motorist coverage. Processing of Personal Injury claims. Vehicle inspections and estimating, all lines.
Overview
23
23
years of professional experience
Work History
Desk Adjuster
The General
12.2018 - Current
- Visited customer locations to evaluate damage and provided cost estimates for remediation.
- Answered customer questions regarding deductibles.
- Directed and coordinated various investigations conducted by field investigation team.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
Sales Agent
Amistad Insurance Agency
10.2016 - 12.2018
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and delivered engaging sales presentations to convey product benefits.
- Maintained current knowledge of evolving changes in marketplace.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Claims Adjuster
Progressive
10.2000 - 10.2016
- Worked with private investigators and attorneys on preparation of evidence, witness statements, and other documentation in preparation for trial.
- Analyzed information gathered by investigation and reported findings and recommendations.
- Assisted homeowners by coordinating vendor services, emergency repair, cleaning and contractors.
- Improved claim resolution times by efficiently managing a caseload of 50+ claims per month.
Education
Associate of Arts - General Studies
Miami-Dade Community College
Miami, FL06.1992
High School Diploma -
Miami Sunset Senior High School
Miami, FL06.1989
Skills
- File and Record Management
- Policy investigations
- Florida Claims Adjuster License
- Claim Form Analysis
- Settlement Negotiations
- Records Review
- Microsoft Office Suite
- Coverage Verification
- Decision-Making
- Coverage Determination
- Team Leadership
- Payment Processing
- Fraudulent Claims Investigation
- Liability Determination
- Property Damage Assessment
- Caseload Management
- Claims
- Claims Investigation
- Policy writing
- Subrogation
- Casualty and property loss
- Coverage assessments
Hobbies, boating, fishing, running, system
I enjoy boating and being out of the water. I go island hopping and fishing. I enjoy walking, running and cycling as a way to stay in shape. I enjoy working and repairing my house as well as cooking for my family.
Languages
Spanish
Native or Bilingual
Timeline
Desk Adjuster
The General
12.2018 - Current
Sales Agent
Amistad Insurance Agency
10.2016 - 12.2018
Claims Adjuster
Progressive
10.2000 - 10.2016
Associate of Arts - General Studies
Miami-Dade Community College
High School Diploma -
Miami Sunset Senior High School
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