R. Scott Holub
Loudonville
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Receptionist/Customer Service
Neurological Associates of Albany
11.2016 - Current
- Answering phones: Customer service, scheduling, phone payments, conflict/issue resolution, referrals, patient chart building, new patient intake/qualifying
- Greeting patients, patient check-in and check-out, patient support/follow-up
- Computer scheduling/data entry, customer service, conflict resolution, remote customer care, POS
- Organizing and streamlining charts, referrals, communications
- General clerical work, chart archiving
Sous Chef
Brunswick Greens Golf and Banquet
01.2013 - 01.2016
- Answering to the Executive chef, running/maintaining both tavern/banquet kitchen production, ordering, prepping, inventory
- Staff management, customer service, conflict resolution, employee/customer mediation, clerical work, computer work
- Business website creation/maintenance, Social media management, menu creation
- Planning/implementing banquets, weddings, large gatherings
Giraffe Keeper
06.2010 - 04.2013
- Chosen from6-10 candidates for position
- Feeding of animals, cleaning, inspection of habitat, and behavioral observations
- In the ancillary capacity as veterinarian technician, assisted zoo veterinarian in various activities including medical procedures
- Participated in biological research for giraffes as it pertains to giraffes and electroencephalography
- Coauthored an article characterizing and highlighting age related changes among animals in captivity; specifically giraffes
- Night Zoo Keeper
Education
High school diploma or GED -
Shaker High School
Latham, NYAssociate's degree - AOS
Schenectady County Community College
Schenectady, NY05.2013
Middle school education -
Loudonville Christian School
Loudonville, NYA.O.S - Culinary Arts
Schenectady County Community College
Schenectady, NY01.2013
Design Certification - undefined
Blue Ridge Community College
Weyers Cave, VA01.2004
Skills
- Culinary (2 years)
- Cuisine
- Food safety
- Food industry
- English
- Landscape maintenance
- Knife skills
- Food handling
- Restaurant Experience
- Groundskeeping
- Supervising Experience
- Kitchen Management Experience
- Kitchen experience
- Cooking
- Food Production
- Driving
- Medical office experience
- HIPAA
- Analysis skills
- IOS
- Medical Receptionist
- Medical Scheduling
- Clerical Experience
- Leadership
- Customer support
- Customer retention
- Customer acquisition
- Phone etiquette
- Telecommunication
- Search engines
Certification
- CPR & First Aid
- February2017
Community Service
Regional Food Bank of Northeastern New York, Produce, Sorting, separating, displaying, and sale of perishable products donated by local organizations, Knowledge of food products as defined by USDA guidelines, Distribution, Oversaw distribution of orders, employee management, confirming orders, helping to place new orders, ensuring ordering procedures and quality control was implemented., Point of Sales, Processed goods, tallied inventory, supervised transactions., Public relations, office and computer work, Received3 promotions in9 months.
Assessments
- Work style: Reliability — Highly Proficient
- October2019
- Tendency to be dependable and come to work
- Full results: Highly Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
- Skills
- Protocol adherence
- Procedural awareness
- Regulatory compliance
- Problem solving
- Communication
- Situation, evaluation, assessment, and report generation
- Sanitation(Serv-safe certified)
- Wine and alcohol knowledge(TIPS certified)
- Recipe adherence to maintain consistency
Timeline
Medical Receptionist/Customer Service
Neurological Associates of Albany
11.2016 - Current
Sous Chef
Brunswick Greens Golf and Banquet
01.2013 - 01.2016
Giraffe Keeper
06.2010 - 04.2013
A.O.S - Culinary Arts
Schenectady County Community College
Design Certification - undefined
Blue Ridge Community College
High school diploma or GED -
Shaker High School
Associate's degree - AOS
Schenectady County Community College
Middle school education -
Loudonville Christian School
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