R. Scott Robinson

Sales Specialist & Design Consultant – Tuff Shed

Role Overview:

• Spearheaded sales of all shed sizes and types, including customized options, from initial design through to final sale.

• Expertly crafted tailored sales tickets to capture and meet diverse customer needs, leveraging in-depth knowledge of available up-sell opportunities and product options.

• Established and managed a brand-new Design Center in Oregon City, becoming the sole full service design center for Tuff Shed/Home Depot's specialized shed solutions in the entire Pacific Northwest.

Key Achievements:

• Top Regional Sales Performance: Since opening this center, I have been top performer in the region, showing triple digit increases over 6 week comps for growth and cash in.

• Took over a location that generated $340,000 in revenue under prior management.
• Drove substantial sales growth, with an expected revenue of $1,000,000 by the end of Q3.

• Innovative Design Center Launch: Successfully launched and operated the only Design Center in the Pacific Northwest, significantly increasing brand visibility and customer engagement.

• Customer Site Assessments: Conducted thorough site checks to ensure optimal shed size and build suitability, enhancing customer satisfaction and ensuring product fit.

Skills and Expertise:

• Comprehensive Product Knowledge: In-depth understanding of various shed sizes, designs, and customization options, enabling effective up-selling and meeting specific customer needs.

• Sales Strategy Development: Skilled in developing and implementing sales strategies that drive growth and exceed performance benchmarks.

• Customer-Centric Approach: Expertise in performing detailed site evaluations to provide accurate recommendations and ensure that customer expectations are met or exceeded.

• Evaluated performance against goals and implemented appropriate development plans.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Demonstrated products to show potential customers benefits and advantages and encourage purchase.

• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Completed point of sale opening and closing procedures.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.

• Key responsibilities include senior buyer/planner role, managing the entire support team, maintaining the production schedule.
• Maintained compliance with company policies, objectives, and communication goals.
• Evaluated employee performance and coached and trained to improve weak areas.
• Achieved results by working with staff to meet established targets.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Devised and implemented processes and procedures to streamline operations.
• Educated staff on organizational mission and goals to help employees achieve success.
• Negotiated contracts with vendors and partners, securing favorable terms that aligned with business requirements.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Collected, arranged, and input information into database system.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

• Maintained operational compliance with aviation safety regulations and good practices.
• Optimized fuel consumption rates by accurately calculating required fuel based on flight plans, weather conditions, and payload requirements.
• Maximized cargo capacity by strategically arranging loads according to size, weight, and priority.