Brandon Saunders
Mio
Summary
Dynamic professional with extensive experience in food service and customer relations at Beef-A-Roo. Proven ability to enhance customer satisfaction through effective communication and time management. Skilled in POS operations and inventory management, consistently ensuring a clean and efficient environment. Committed to delivering exceptional service and fostering team collaboration.
Overview
5
5
years of professional experience
Work History
Employee
Beef-A-Roo
Rose City & Mio Mi
02.2024 - Current
- Collected customer orders to facilitate prompt service.
- Coordinated with team members to efficiently prepare orders.
- Fulfilled orders to consistently meet customer satisfaction.
- Handled various payment transactions using POS system.
- Operation of cooking equipment and utensils to prepare food.
- Cleaning all surfaces/equipment in the workplace.
- Preparing the workplace to open and close by the specified times of operating hours.
- Beef-A-Roo on the go llc
CSP
H&R Block
Lansing
01.2023 - 05.2023
- Responded to customer inquiries via phone at front desk, ensuring prompt assistance.
- Provided excellent customer service.
- Resolved customer questions and concerns at front desk, enhancing overall satisfaction.
- Managed appointment scheduling to optimize service availability for customers.
- Communication from front desk to tax professionals either individually or as a group discussion.
- Recorded customer names and relevant information for efficient service retrieval.
- Taking payments on a POS & cash register operation
- Filed completed tax returns for customers to pick up.
Busser
Paddle Inn Restaurant co.
Mio
06.2021 - 12.2021
- Ensured cleanliness of tables and surfaces to enhance customer experience
- Wrap silverware and set tables
- Prepare breakfast bar for customers
- Take card and cash payments using a POS
- Took to-go orders from phones, providing prompt service to customers
- Collected tips from dining tables to facilitate wait staff compensation
Education
High school Diploma -
Michigan virtual Charter Academy
Flint, MI06-2019
Skills
- Food service
- Food handling
- Customer service
- Time management
- Microsoft Excel
- Computer literacy
- Document management
- Leadership
- Communication skills
- English
- Inventory management
References
Mary Buterakos, 989-915-3746
Timeline
Employee
Beef-A-Roo
02.2024 - Current
CSP
H&R Block
01.2023 - 05.2023
Busser
Paddle Inn Restaurant co.
06.2021 - 12.2021
High school Diploma -
Michigan virtual Charter Academy