R. Stephen Norton
Knoxville,Tennessee
Summary
Dynamic Automobile Finance Manager at Lexus Of Knoxville with a proven track record in budget forecasting and relationship building. Achieved a consistent profit margin of $2,000 per vehicle retail, enhancing customer satisfaction and driving revenue growth. Skilled in financial management and committed to continuous improvement and regulatory compliance.
Overview
10
10
years of professional experience
Work History
Automobile Finance Manager
Lexus Of Knoxville
02.2020 - Current
Continuing to nurture and protect the relationships between customers and sales staff to increase profits and inventory for my dealership, principals and supervisors. Continuing to maintain a profit margin of 2000.00 pvr and product margin of 2.5 ppr. Bringing financial relationships to Lexus of Knoxville to increase there opportunities as well as profits.
Finance Manager
Mercedes-Benz of Knoxville
02.2015 - 02.2020
Continuing to nurture and protect the relationships between Mercedes-Benz of Knoxville and its customers. Continuing to maintain a profit margin of 2000.00 pvr and a product margin of 2.5 ppr per retail deal. Bringing financial relationships to Mercedes-Benz of Knoxville from surrounding areas that increased income for the dealer
Education
Psychology
West Georgia College
Carrollton, GAEnglish -
Riverside Military Academy
Gainesville, GA05.1985
Skills
- Budget forecasting
- Financial budgeting
- Customer satisfaction
- Internal controls
- Continuous improvement
- Financial management
- Verbal and written communication
- Credit analysis
- Performance analysis
- Regulatory compliance
- Cash flow management
- Insurance products
- KPI management
- Financing expertise
- Deal structuring
- Lender relationships
- Relationship building
- Attention to detail
- Financial reporting
- Customer service
- Goal setting
- Sales professional
- Financial administration
- Decision-making
- Fraud prevention
- Critical thinking
- Risk assessment
- Revenue generation
- Willing to learn
- CRM tracking
- Know your customer
Timeline
Automobile Finance Manager
Lexus Of Knoxville
02.2020 - Current
Finance Manager
Mercedes-Benz of Knoxville
02.2015 - 02.2020
Psychology
West Georgia College
English -
Riverside Military Academy
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