Roger Hoover
Sacramento,CA
Summary
Professional driver prepared for safe, efficient transportation. Proven ability to navigate long routes and meet delivery schedules. Strong focus on teamwork, adaptability, and achieving results. Skilled in customer service, winter & mountain driving, route planning, and adhering to DOT regulations. Dependable, reliable & flexible to changing demands.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Station Master/Docent
California State Railroad Museum
07.2015 - Current
- As Station Master perform daily inspection of exhibits, assign & supervise museum docents. Deal with issues that may arise during shift.
- Represent the California State Railroad Museum & California State Parks to the public, government officials and other educational groups.
- Research, write historical materials & make presentations to tour/school groups, answer technical/historical questions for guest.
- Interpretive Handcar program, set-up, operation of railroad handcar/motorcar, function as brakeman/operator on handcar/motorcar, give presentation of railroad history & safety to classes attending, enforce safety rules.
Claims Representative Associate
UnitedHealth Group
04.2012 - 09.2012
- Provided general claim support by reviewing, researching, investigating & negotiating while processing & adjusting claims.
- Met established productivity, and quality standards while maintaining productivity schedule.
Truck Driver/Administrative Assistant
Scholastic Book Fairs
09.2007 - 03.2012
- Provided initial customer/visitor contact, Greeted and assisted customers with purchases & account inquiries.
- Set-up warehouse/remote sale events, to include displays, scheduling volunteers, signage, setting-up of registers and POS machines. Dealt with problems and questions that arose in a timely manner.
- Functioned as Relief Branch Secretary/Driver Manager/Dispatcher, answered multi-line phone & directed calls to appropriate extension, assigned delivery routes and maintained DOT records on all drivers.
Ready-Mix Driver
A&A Concrete Supply
04.2007 - 08.2007
- Operated ready mix truck in a safe and professional manner, while making deliveries to commercial and residential customers. Completed daily inspection along with required paperwork and drivers/delivery logs.
Production Manager
Entertainment Services
02.1992 - 04.2006
- Managed all phases of concert production, construction of stage, rigging of equipment, hiring/supervising of local crews & lighting/sound companies to meet contract requirements.
- Resolved issues & questions between show promoter, venue manager and tour manager.
Education
Certificate - Computerized Accounting Applications
North State Business College
Chico, California01.2003
Certificate - California School Bus
Michael's Transportation Academy
Sacramento, CA08-2017
Skills
- Safe driving practices
- Attention to detail
- Class A Commercial Driver's license
- Commercial driving
- Vehicle inspections
- DOT compliance
- Local & Long-haul driving
- Winter & Mountain driving
Certification
California Special Driver Certificate (School Bus), June 2017
Timeline
Station Master/Docent
California State Railroad Museum
07.2015 - Current
Claims Representative Associate
UnitedHealth Group
04.2012 - 09.2012
Truck Driver/Administrative Assistant
Scholastic Book Fairs
09.2007 - 03.2012
Ready-Mix Driver
A&A Concrete Supply
04.2007 - 08.2007
Production Manager
Entertainment Services
02.1992 - 04.2006
Certificate - Computerized Accounting Applications
North State Business College
Certificate - California School Bus
Michael's Transportation Academy