Compassionate Nursing Administrator with proven ability to lead teams in delivering patient-focused care efficiently and productively. Possess strong skills in healthcare management, regulatory compliance, and staff development. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and high standards of nursing care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Emergency Room Registered Nurse
West Tennessee Healthcare
Jackson, TN
12.2021 - Current
Delivered bedside report at shift change ensuring continuity of care among nursing staff members.
Participated in daily huddles with the healthcare team to discuss current census, staffing assignments and patient status updates.
Facilitated timely communication between providers regarding changes in patient condition or laboratory results.
Provided education to patients and families regarding diagnosis, treatment plan and post-discharge follow up instructions.
Managed multiple tasks simultaneously while providing compassionate care to patients.
Responded quickly and appropriately to emergent situations such as code blues or rapid responses.
Performed assessments to identify patient needs and develop appropriate plans of care.
Participated in continuing education courses relevant to float pool nursing practice.
Maintained accurate documentation of patient progress notes, medication administration records and other pertinent information in the electronic medical record system.
Provided direct patient care in a fast-paced, high acuity environment.
Implemented infection control policies according to hospital guidelines.
Attended regular meetings with nursing staff to review policies, procedures and protocols related to float pool operations.
Facility Administrator
DaVita Dialysis
Medina, TN
11.2019 - 11.2021
Managed daily operations such as payroll, customer service, inventory control, and other administrative tasks related to running a facility.
Resolved conflicts among employees in order to maintain harmonious working relationships throughout the organization.
Conducted performance reviews for staff members on an annual basis in order to identify areas where improvement is necessary.
Coordinated and managed facility operations, including maintenance of building systems, equipment and supplies.
Supervised staff members assigned to various departments within the facility in order to ensure efficient workflow processes are being followed.
Oversaw hiring processes such as interviewing candidates and making recommendations on who should be hired based on their qualifications.
Maintained accurate records of all work performed on the premises, as well as any repairs or upgrades that have been completed.
Analyzed data from monthly reports and identified areas where improvements can be made in terms of cost savings or increasing efficiency.
Assisted with onboarding new employees by providing training materials and resources.
Ensured compliance with safety regulations by performing regular inspections of the facility.
Monitored employee attendance records in order to determine if there is excessive absenteeism or tardiness that needs addressing.
Organized meetings between stakeholders to discuss potential projects or initiatives related to improving the functionality of the facility.
Worked closely with executive management team in developing strategic plans for achieving long-term objectives set forth by upper management.
Emergency Department Clinical Manager
Jackson Madison County General Hospital
Jackson, TN
07.2017 - 11.2019
Monitored performance of clinical staff against established metrics.
Assisted with recruitment, selection, orientation and training activities for new employees.
Provided oversight of compliance with all federal, state, local regulations, laws and standards.
Ensured that staff members adhere to professional standards of practice.
Implemented strategies for improving efficiency within the department.
Managed daily operations including staffing levels, budgeting, scheduling and resource allocation.
Intervened on behalf of patients when necessary to ensure optimal outcomes.
Supervised staff in the delivery of patient care services.
Participated in meetings with other healthcare professionals to discuss best practices.
Developed and maintained clinical policies and procedures.
Developed and initiated departmental goals, standards of performance, policies and procedures.
Interviewed applicants and made recommendations for new hires.
Emergency Department Charge Nurse
Jackson Madison County General Hospital
Jackson, TN
09.2015 - 07.2017
Communicated effectively with patients and their families regarding diagnosis, treatment plan and prognosis.
Managed emergency situations by utilizing critical thinking skills while maintaining composure under pressure.
Reviewed lab results and radiographs to make necessary clinical decisions regarding patient care.
Assessed patient needs and developed care plans accordingly.
Provided direct patient care, including administering medications, performing treatments, and monitoring vital signs.
Developed strategies for managing high-acuity patients through utilization of resources both internal and external.
Ensured compliance with all safety regulations and protocols in the Emergency Department.
Coordinated with other healthcare professionals to ensure optimal patient outcomes.
Facilitated smooth transition of care between ED personnel, physicians, nursing units and departments or other health care providers.
Collaborated with multidisciplinary teams to provide quality care for critically ill patients.
Monitored staffing levels within the department to ensure adequate coverage at all times.
Maintained open and clear communication with physicians to coordinate effective patient care.
Emergency Department Staff Nurse
Jackson Madison County General Hospital
Jackson, TN
07.2011 - 07.2017
Provided education to patients and families regarding health promotion and disease prevention strategies.
Provided emotional support to family members during difficult times.
Responded quickly and efficiently to various medical emergencies within the Emergency Department.
Identified abnormal lab results and diagnostic studies promptly and notified physician immediately.
Monitored vital signs including temperature, pulse rate, respiratory rate, blood pressure and oxygen saturation levels as required.
Performed nursing procedures such as wound dressing changes, catheter insertion, IV therapy administration and medication management.
Maintained accurate documentation of patient information in accordance with HIPAA regulations.
Communicated effectively with diverse populations from all age groups.
Initiated resuscitation measures including cardiopulmonary resuscitation when needed.
Utilized clinical expertise in order to provide high-quality patient care in a fast-paced ED setting.
Maintained accurate documentation of patient assessments, treatments, medications and progress notes according to departmental guidelines.
Implemented safety protocols related to infection control practices throughout the ED.
Assessed, monitored and evaluated patient's condition to determine necessary interventions.
Managed multiple tasks simultaneously while maintaining focus on quality patient care outcomes.
Maintained open and clear communication with physicians to coordinate effective patient care.
Facilitated seamless transfer of patients to other units or facilities, ensuring continuity of care.
Advocated for patient rights and ethical treatment, ensuring respect and dignity in patient care.
Registered Nurse Supervisor
Henderson Health and Rehab
Henderson, TN
01.2014 - 01.2015
Provided leadership during emergency situations ensuring high standards of patient safety are met.
Utilized critical thinking skills to assess patient needs and provide appropriate interventions.
Collaborated with other healthcare professionals to coordinate care for patients.
Collaborated with other healthcare professionals to develop and implement treatment plans for patients.
Created individualized patient plans based on assessment findings.
Facilitated communication between physicians, nurses, ancillary departments, families and other healthcare providers.
Resolved conflicts between staff members in a timely manner while maintaining morale.
Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
Emergency Department Nurse Intern
Jackson Madison County General Hospital
Jackson, TN
01.2009 - 01.2011
Ensured compliance with all relevant regulations related to infection control practices.
Instructed patients and families about medications, treatments and discharge instructions.
Provided emotional support to help patients cope with their illness or injury.
Assisted doctors during medical examinations, diagnostic tests and other treatments or procedures.
Actively sought out opportunities for professional development through continuing education courses.
Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
Emergency Department Technician
Jackson Madison County General Hospital
Jackson, TN
01.2007 - 01.2009
Participated in quality improvement initiatives aimed at improving safety standards within the Emergency Department setting.
Provided emotional support to patients and families during times of distress in the Emergency Department.
Transported critically ill patients from the ER to Intensive Care Units or operating rooms for further treatment.
Responded quickly in emergency situations by initiating life-saving procedures such as CPR according to policy guidelines.
Monitored all supplies within the department to ensure that they are adequately stocked and available when needed.
Prepared examination rooms prior to patient visits by stocking supplies such as gowns, linens and instruments.
Answered call lights promptly to provide comfort measures or assistance with basic needs such as toileting needs.
Assisted patients with activities of daily living including bathing, dressing changes, ambulation assistance and positioning in bed, chair, stretcher.
Performed EKGs on patients to monitor heart rate and rhythm as requested by physician or nurse.
Implemented infection control protocols such as hand hygiene techniques before entering any patient room.
Displayed excellent customer service skills while interacting with patients and family members in a compassionate manner.
Assisted with fitting patients for casts, crutches and other medical devices.
Helped nursing staff provide quality, competent patient care for diverse emergencies.
Stocked and replenished patient care areas with appropriate supplies.
Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
Safely transferred patients to wheelchair or stretchers for transportation to other departments.
Education
Master of Business Administration - Healthcare Administration
Bethel University
McKenzie, TN
01.2020
Bachelor of Science - Nursing
Murray State University
Murray, KY
05.2011
Skills
Interdepartmental Functions Coordination
Process Implementation and Improvement
Problem-solving abilities
Organizational Goal Development
Multidisciplinary team collaboration
Adaptability and Flexibility
Teamwork and Collaboration
Excellent Communication
Financial Operations Oversight
Careerrelatedexperiences
Emergency Department System Float RN, West Tennessee Healthcare, Jackson, TN, 12/2021, Present
Director of Education/Nurse Staff Development at West Tennessee Healthcare (WTH)Director of Education/Nurse Staff Development at West Tennessee Healthcare (WTH)
Order Selector, Control Desk Operator, Trainer at Autozone Distribution CenterOrder Selector, Control Desk Operator, Trainer at Autozone Distribution Center