Summary
Overview
Work History
Education
Skills
Driverlicense
Personal Information
References
Age
Languages
Timeline
Generic

Ru-Juan Lessingh

West Palm Beach,FL

Summary

I am self-motivated, and I am willing to accept a new challenge that comes my way. As a dedicated and enthusiastic person, my interests lie in a career path that will suit my abilities. I am looking for knowledge and experience that will be an advantage in my career path. I am an energetic, spirited person with the ability to meet deadlines and work under pressure. I will accept with gratitude, as you will provide me with an opportunity to combine my work and passion. Since "well done is better than well said," if I am given an opportunity, not only will I be grateful, but also, through my hard work and determination, I will try my best to reach a new height for the benefit of the company and myself. With this, I would like to take the opportunity to thank you for your time and consideration. I am looking forward to a new challenge.

Overview

12
12
years of professional experience

Work History

Assistant Golf Professional

The Polo Club Boca Raton
Boca Raton, FL
10.2024 - Current
  • Facilitated junior golf clinics and camps to boost engagement and participation.
  • Maintained precise records of inventory, sales, and financial transactions.
  • Upsold lessons, club repair, and apparel, increasing overall club profitability.
  • Delivered exceptional customer service, enhancing guest experiences at facility.
  • Managed tee time reservations and resolved customer inquiries promptly.
  • Inspected course conditions regularly to ensure adherence to governing standards.
  • Monitored course play to enforce safety protocols and guidelines effectively.
  • Enforced rules of play while advising players on proper etiquette.

Assistant Golf Professional

BaldPeak Colony Club
Moultonborough, NH
05.2024 - 10.2024
  • Oversaw training for services staff, enhancing daily operations on driving range.
  • Managed pro shop operations, ensuring efficient inventory control and sales performance.
  • Optimized daily transactions by maintaining accurate records of green fees and memberships.
  • Coordinated junior golf programs to foster interest in the sport among youth.
  • Delivered exceptional customer service, addressing member concerns to boost satisfaction.
  • Conducted private lessons focusing on individualized player development and improvement.
  • Promoted teamwork and respect among staff, contributing to high employee retention rates.
  • Provided club repair services, extending equipment life and improving pro shop offerings.

Golf Proshop Assistant

Addison Reserve
Delray Beach, FL
10.2023 - 05.2024
  • Maintained clean and organized pro shop environment to enhance shopping experience.
  • Monitored inventory levels to identify slow-moving items, preventing stockouts and overstock.
  • Handled member inquiries, resolving issues promptly to uphold client satisfaction.
  • Reconciled daily tee sheets, checked in customers, and resolved payment discrepancies.
  • Collected payments for merchandise sales, greens fees, and rentals, issuing receipts efficiently.
  • Adhered to operational policies while contributing improvement ideas to enhance service.
  • Investigated customer complaints, resolving issues promptly and escalating unresolved matters.
  • Managed club rental program, ensuring quality equipment availability for visiting golfers.

Business Partner / Golf Equipment

Self Employed
05.2021 - 08.2023
  • Buying and Selling of Golf Equipment and apparel
  • Sourcing of stock to resell
  • Do Trade-ins on customer’s equipment
  • Be up to date on the new product that has been launched
  • Grip Repairs (Fitting and swoping of Grips)
  • Marketing and up to date post weekly of new stock that has arrived
  • Facebook was our main resell platform, good knowledge of how to use Facebook as a marketing platform
  • Ensure that Clients has the best possible experience
  • Make sure Customer receive his equipment on time
  • Good after Service.

Assistant Manager / Fitter and Sales

The Golfers Club
03.2018 - 03.2021
  • Handling customer complaints; re-stocking depleted inventory; setting and managing budgets; creating in-store and external promotions
  • Selling of Golf Equipment and apparel
  • Lead by example
  • Roster and Manage operations staff
  • Manage cash flow
  • Custom fitting and club repairs
  • I don't just sell golf clubs
  • Through our custom fitting service, I find the right clubs for the Golfers game, to help him/her to play better golf! For premium Golfers is by appointment, so that the ideal Premium Golfer can receive the best assistance to make sure his/her equipment fits for his/her handicaps
  • Ensure that Customers visiting the The Golfers Club are assisted with all their needs while in the shop
  • Assist the cashier to make sure the payment is correctly made
  • Maintain a clean, tidy, safe, and organised work environment
  • Answer phones, direct calls, and answer customer questions professionally
  • Ensure that complaints are dealt with in a pleasant manner and recorded
  • Make sure that the business and I are on track with new developments, technological leaps and exiting innovations
  • Make sure sales targets are met
  • Always be a team player.

Membership Sales

The Golf Village Morecorp
06.2018 - 02.2019
  • Selling memberships and affiliated products to achieve the monthly budget and sales goals
  • Effective product marketing and promotions
  • Gathering potential leads and networking
  • Sales administration
  • Department and member liaise.

Proshop Assistant

CMR Golf Club
08.2014 - 02.2015
  • Follow all the employment policies and procedures in the golf course employment handbook
  • Take Tee times reservations
  • Check-in tee times and Collect fees
  • Answer phones, direct calls, and answer customer questions professionally
  • Sell products in the pro-shop
  • Rent equipment as required by customers – Power carts, pull carts, Rental clubs
  • Sign out Demo equipment when requested by members and customers
  • Create a professional friendly environment in the Proshop
  • Work with Pro Shop Manager to ensure proper rotation of inventory and display
  • Communicate with the starter of guest’s status and other information
  • Assist with general office work as required
  • Maintain a clean, tidy, safe and organised work environment
  • Ensure that guest are greeted immediately and addressed by their name whenever possible, upon entering the pro shop
  • Ensure that our guests are assisted with all their needs while in the pro shop
  • Ensure that our guests meet the proper dress code
  • Ensure that all inquiries and requests are met efficiently and professionally
  • Ensure that complaints are dealt with in a pleasant manner and recorded to the management
  • Anticipate any problems or situations in the pro shop and take action before they become a problem.

Proshop Assistant

Graceland Golf Club
01.2013 - 12.2013
  • Follow all the employment policies and procedures in the golf course employment handbook
  • Take Tee times reservations
  • Check-in tee times and Collect fees
  • Answer phones, direct calls, and answer customer questions professionally
  • Sell products in the pro-shop
  • Rent equipment as required by customers – Power carts, pull carts, Rental clubs
  • Sign out Demo equipment when requested by members and customers
  • Create a professional friendly environment in the Proshop
  • Work with Pro Shop Manager to ensure proper rotation of inventory and display
  • Communicate with the starter of guest’s status and other information
  • Assist with general office work as required
  • Maintain a clean, tidy, safe and organised work environment
  • Ensure that guest are greeted immediately and addressed by their name whenever possible, upon entering the pro shop
  • Ensure that our guests are assisted with all their needs while in the pro shop
  • Ensure that our guests meet the proper dress code
  • Ensure that all inquiries and requests are met efficiently and professionally
  • Ensure that complaints are dealt with in a pleasant manner and recorded to the management
  • Anticipate any problems or situations in the pro shop and take action before they become a problem.

Education

Secunda High School
Mpumalanga
01.2011

Skills

  • Golf cart operations
  • POS systems expertise
  • Handicap management
  • Regripping techniques
  • Tournament coordination
  • Customer service excellence
  • Problem-solving abilities
  • Professional conduct
  • Pro shop management
  • Equipment fitting skills
  • Team leadership
  • Collaborative mindset

Driverlicense

Code 08 – South African Drivers Licence

Personal Information

  • Gender: Male
  • Nationality: South African
  • Date of Birth 1993/04/13
  • ID Number : 9304135074083

References

  • Mr Paul Tessier, Golf Director, PTessier@baldpeak.org Baldpeak Colony Club, 603 544 2511
  • Mr Kevin Baldizar, Golf Director, kevinb@addisonreserve.cc Addison Reserve, 561 637 9555
  • Mr Josh La Pointe, Head Golf Pro, Addison Reserve, 561 637 9555
  • Mr Pat Breton , Golf Director, PatB@poloclub.net The Polo Club, 561 995 1150
  • Mr Joe D'Annunzio, Head Golf Pro, JoeD@poloclub.net, 561 995 1150

Age

31

Languages

English
Professional
Afrikaans
Professional

Timeline

Assistant Golf Professional

The Polo Club Boca Raton
10.2024 - Current

Assistant Golf Professional

BaldPeak Colony Club
05.2024 - 10.2024

Golf Proshop Assistant

Addison Reserve
10.2023 - 05.2024

Business Partner / Golf Equipment

Self Employed
05.2021 - 08.2023

Membership Sales

The Golf Village Morecorp
06.2018 - 02.2019

Assistant Manager / Fitter and Sales

The Golfers Club
03.2018 - 03.2021

Proshop Assistant

CMR Golf Club
08.2014 - 02.2015

Proshop Assistant

Graceland Golf Club
01.2013 - 12.2013

Secunda High School
Ru-Juan Lessingh