Rual Simmonds
Kiawah Island,SC
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cook
Andell Inn
South Carolina
10.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Goods Receival Clerk
Home and Things Limited
Kingston, Jamaica
11.2023 - 08.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Received goods from multiple suppliers ensuring that all items received are in good condition and matches the information on the invoices.
Supervisory Sales Clerk
US Navy Exchange
Guantanamo Bay, Cuba
03.2018 - 12.2021
- Streamlined inventory management processes for improved efficiency and reduced stock discrepancies.
- Maintained up-to-date knowledge about industry trends or developments by attending trade shows or conferences periodically.
- Utilized various reporting tools effectively such as spreadsheets or software applications for accurate sales tracking or forecasting.
- Ensured compliance with company policies and procedures at all times while maintaining a professional demeanor in interactions both within and outside the organization.
- Collaborated with store management to develop sales goals and strategies, ultimately driving revenue growth.
- Boosted sales performance by implementing innovative marketing strategies and engaging product displays.
- Contributed to the achievement of company objectives by regularly monitoring progress towards set goals, making necessary adjustments as needed.
- Managed daily operations of the sales floor, including staff scheduling, inventory control, and customer service concerns.
- Developed strong customer relationships through exceptional service and consistent follow-ups, resulting in increased loyalty and repeat business.
Inventory Clerk
US Navy Exchange
Guantanamo Bay, Cuba
08.2012 - 03.2018
- Maintained inventory count, tracked usage, and documented variances.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
- Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
- Completed physical inventory counts each month.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Supported purchasing department by verifying stock levels before placing orders for new items.
- Performed data entry and completed proper paperwork.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Customer Service Representative
US Navy Exchange
Guantanamo Bay, Cuba
09.2011 - 08.2012
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Coordinated with logistics department to expedite shipping for urgent customer orders.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Education
High School Diploma -
Kingston College
Kingston, Jamaica07-1988
Skills
- Shipping and receiving
- Stock control
- Audit processes
- Store operations
- Interpersonal communication skills
- Product and service knowledge
- POS system operations
- Retail Operations Knowledge
- Pallet jacking
- Forklift operation
- Safety awareness
Certification
- Forklift Certification
Timeline
Cook
Andell Inn
10.2024 - Current
Goods Receival Clerk
Home and Things Limited
11.2023 - 08.2024
Supervisory Sales Clerk
US Navy Exchange
03.2018 - 12.2021
Inventory Clerk
US Navy Exchange
08.2012 - 03.2018
Customer Service Representative
US Navy Exchange
09.2011 - 08.2012
High School Diploma -
Kingston College