Rubí F Rodríguez
Hayward,CA
Summary
Dynamic and dedicated Certified Nursing Assistant with proven expertise at Brookside Skilled Nursing. Skilled in patient care and phlebotomy, I excel in fast-paced environments, ensuring safety and comfort for patients. My adaptability and strong decision-making abilities enhance team collaboration, leading to improved patient outcomes and satisfaction.
Overview
25
25
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
BestNest Management
Industry, CA
05.2023 - 04.2025
- Provided direct patient care, including assisting with activities of daily living and monitoring vital signs
- Maintained accurate documentation of patient information, including medical history, symptoms, and progress notes
- Monitored patient condition closely, reporting any changes or concerns to the nursing staff immediately
- Ensured compliance with infection control protocols by following proper hand hygiene practices
- Aided in the implementation of fall prevention strategies through regular rounding on assigned patients
- Demonstrated proficiency in using various medical equipment such as blood pressure monitors and electronic Hoyer lift
- Closely monitored fluid intake/output levels of assigned patients while maintaining accurate records
- Escorted patients safely throughout the facility for tests or procedures
- Informed nursing staff about any significant changes observed in a patient's behavior or physical condition
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Documented activities and recorded information in EMR system.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Phlebotomy Technician Externship
Contra Costa Community Outreach Clinic and Laboratory
Antioch, CA
10.2023 - 11.2023
- Greeted/identified patients;
- Identified patients using proper procedures prior to specimen collection;
- Communicated effectively with patients to alleviate any fears or concerns about the phlebotomy process;
- Followed strict protocols and safety measures to ensure accurate sample collection and minimize the risk of contamination or infection;
- Assessed patients' veins prior to venipuncture to determine the most suitable site for successful blood draw;
- Performed venipuncture and capillary puncture to collect blood samples from patients
- Properly labeled, documented, and stored collected specimens for laboratory testing; Labeled tubes; Collected blood samples using tourniquets; vacutainer tubes, syringes, butterfly needles and straight needles;
- Maintained a clean and organized work area, including sanitizing equipment after each use
- Adhered to HIPAA regulations regarding patient privacy and confidentiality at all times
- Performed routine maintenance on phlebotomy equipment to ensure proper functioning
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly
- Demonstrated strong attention to detail when labeling specimens accurately with patient information, date, time, etc
- Worked efficiently under pressure in a fast-paced environment while maintaining accuracy in sample collection procedures
- Utilized knowledge of different types of tubes, additives, anticoagulants, etc., for appropriate specimen collection based on test requirements
- Maintained a high level of professionalism, empathy, and compassion when interacting with patients
- Followed established protocols for handling and disposing of biohazardous waste materials
- Provided assistance to medical personnel when needed during emergency situations.
Medical Assistant Externship
Pain Clinics of Central California
Stockton, CA
08.2023 - 11.2023
- Greeted patients upon arrival; verified personal insurance information accurately before appointments;
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations;
- Supported physicians during physical examinations by preparing necessary equipment and supplies;
- Administered injections, medications and treatments as directed by the physician;
- Performed basic laboratory tests such as urinalysis and blood draws under the supervision of licensed healthcare providers
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Managed patient appointments and scheduling, ensuring efficient flow of patients through the clinic
- Maintained accurate electronic health records (EHR) by documenting patient information, test results, and treatment plans
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality of patient information at all times
- Managed inventory of medical supplies and equipment; restocked supplies as needed to ensure smooth operations
- Assisted with patient referrals to specialists, ensuring timely and accurate communication of medical records
- Provided exceptional customer service by addressing patient inquiries/concerns promptly and professionally
- Maintained cleanliness/orderliness of examination rooms, ensuring proper disposal of biohazardous waste
- Prepared and sterilized medical instruments for procedures to maintain a clean and safe environment for patients
- Assisted with minor surgical procedures by setting up sterile fields, handing instruments to surgeons, and monitoring patient vitals during the procedures
CNA
Tracy Nursing and Rehabilitation Center
Tracy
03.2023 - 04.2023
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
Admissions Coordinator
Brookside Skilled Nursing
San Mateo, CA
08.2017 - 04.2021
- Greeted incoming patients and families, answered questions, and provided directions to appropriate departments.
- Processed admissions paperwork including consent forms, medical records requests, financial documents, and other related materials.
- Arranged hospital admissions for patients as required.
- Assisted with coordinating discharges from the hospital based upon physician orders.
- Facilitated communication between various departments within the hospital concerning patient care needs.
- Managed registration paperwork.
- Processed healthcare forms and documents.
- Collected patient information and inquired as to their medical history.
- Updated office database with new patient information and managed patient files.
- Verified patient insurance information and obtained authorizations for services from insurance companies.
- Collected any necessary co-payments.
- Monitored bed availability throughout the facility to ensure timely placement of admitted patients.
- Ordered and maintained supply inventory for medical office.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
CNA - Certified Nursing Assistant
Brookside Skilled Nursing
San Mateo, CA
06.2010 - 04.2021
- Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
- Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
- Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
- Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
- Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
- Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
- Followed infection control protocols to prevent the spread of diseases within the healthcare facility
- Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
- Assisted in post-mortem care including cleaning the body respectfully and preparing it for transfer
- Aided in physical therapy exercises prescribed by therapists to improve patient mobility
- Demonstrated excellent communication skills when interacting with patients' families regarding their loved ones' condition or needs
- Closely monitored fluid intake/output levels of assigned patients while maintaining accurate documentation
- Escorted patients safely throughout the facility during transfers or appointments outside their rooms
- Assisted in the implementation of individualized care plans for residents with chronic illnesses or disabilities
- Maintained a clean and organized work environment by regularly restocking supplies and equipment
- Assisted in the admission process by gathering patient information, taking vital signs, and orienting them to the facility's policies and procedures
- Participated in interdisciplinary team meetings to discuss patient progress, treatment plans, and discharge planning
- Provided emotional support to residents and their families during difficult times, such as end-of-life care
Receptionist/Activities Assistant
Brookside Skilled Nursing
San Mateo, CA
08.2013 - 08.2018
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Sent out or received any fax messages.
- Managed and delivered mail to different departments.
- Managed, received and sent out emails to patient vendors and all different departments.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Scheduled and confirmed appointments.
- Ordered medical supplies and organized the medical supply closet.
- Get manage the schedule for existing CNAs.
- Updated and maintained databases with current information.
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Conducted testing of software and systems to ensure quality and reliability.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
Elderly Caregiver
Self Employed
Newark, CA
11.2009 - 04.2010
- Provided physical and mental care for an elderly parent of a neighbor.
- Assisted elderly clients with daily living activities such as bathing, dressing and grooming.
- Transported clients to doctor appointments or other necessary outings.
- Organized oral medications for clients following dosage and schedule requirements.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Provided around the clock care.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Engaged clients by conversing and participating in activities and hobbies.
Factory Worker
Crown Manufacturing Co Inc
Newark, CA
03.2009 - 11.2009
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
- Made plastics molds for mass distribution.
- Monitored production processes, troubleshooting any issues that arose.
- Hand-assembled needed parts with bolts and screws.
- Identified problems related to assembly line operations and took corrective action.
- Followed safety protocols while operating equipment and handling materials.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Reported defective items to supervisors for further inspection or repair.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
Assistant Manager
Del Taco
San Leandro, CA
06.2003 - 05.2008
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Implemented quality control measures to uphold company standards.
- Helped ensure new coworkers were properly trained and up to par with restaurant standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed customer service inquiries and complaints in a timely manner.
- Greeted and assisted customers with orders and questions.
- Accurately made monetary transactions.
- Inventoried and managed produce.
- Safely handled food and paid close attention to dietary or allergy restrictions.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Shift Leader
Del Taco
Newark, CA
02.2001 - 06.2003
- Greeted and assisted customers with orders and questions.
- Helped ensure new coworkers were properly trained and up to par with restaurant standards.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Inventoried and managed produce.
- Adhered to all health code regulations while preparing food items for customers.
- Safely handled food and paid close attention to dietary or allergy restrictions.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Cleaned the restaurant when it was slow or during closing times.
Cashier/Customer Service
Burger King
Newark, CA
09.2000 - 02.2001
- Greeted customers and would take food orders in person or through the drive-thru.
- Accurately made monetary transactions.
- Assisted customers in any way possible.
- Cleaned the restaurant.
- Closed by myself on multiple nights per week.
Education
General educational development - Phlebotomy and Medical Assistant
Contra Costa Medical Career College
Antioch, CA05.2025
High school diploma or GED -
Manteca Adult School
Manteca, CA07.2022
General educational development - Nursing
School of nursing
San Francisco, CA07.2010
Skills
- Certified phlebotomy technician
- Certified nursing assistant
- Patient care
- Customer service
- Team collaboration
- Multitasking Abilities
- Calm and level-headed under duress
- Decision-making
- Adaptability
Certification
- CNA, Indefinite
- BLS Certification, Indefinite
- Certified Phlebotomy Technician, 12/01/23 to 12/01/25
- Certified Clinical Medical Assistant, 02/01/24 to 02/01/26
Languages
- English, Fluent
- Spanish, Fluent
Personal Information
Authorized To Work: US for any employer
Languages
Spanish
Professional
Timeline
Phlebotomy Technician Externship
Contra Costa Community Outreach Clinic and Laboratory
10.2023 - 11.2023
Medical Assistant Externship
Pain Clinics of Central California
08.2023 - 11.2023
CNA - Certified Nursing Assistant
BestNest Management
05.2023 - 04.2025
CNA
Tracy Nursing and Rehabilitation Center
03.2023 - 04.2023
Admissions Coordinator
Brookside Skilled Nursing
08.2017 - 04.2021
Receptionist/Activities Assistant
Brookside Skilled Nursing
08.2013 - 08.2018
CNA - Certified Nursing Assistant
Brookside Skilled Nursing
06.2010 - 04.2021
Elderly Caregiver
Self Employed
11.2009 - 04.2010
Factory Worker
Crown Manufacturing Co Inc
03.2009 - 11.2009
Assistant Manager
Del Taco
06.2003 - 05.2008
Shift Leader
Del Taco
02.2001 - 06.2003
Cashier/Customer Service
Burger King
09.2000 - 02.2001
General educational development - Phlebotomy and Medical Assistant
Contra Costa Medical Career College
High school diploma or GED -
Manteca Adult School
General educational development - Nursing
School of nursing
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