Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction.
Overview
8
8
years of professional experience
Work History
Paralegal
Carrollton Injury Law
02.2022 - Current
Strengthened attorney-client relationships with excellent customer service during intake interviews and ongoing communications by maintaining clear channels of correspondence and promptly addressing concerns.
Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback on processes.
Reduced case processing time by efficiently drafting demand letters, pleadings, and other legal documents.
Minimized errors in legal filings by carefully proofreading documents before submission to courts or opposing parties.
Expedited negotiations with insurance adjusters for fair compensation, leading to higher client satisfaction rates.
Used Excel spreadsheets to track data and calculate information such as potential damages.
Demonstrated adaptability by successfully handling a diverse range of personal injury cases, including motor vehicle accidents, and slip and falls.
Maintained up-to-date knowledge of evolving personal injury laws to ensure accurate advice was provided to clients throughout their cases.
Developed strong relationships with medical providers, streamlining record requests and expediting treatment information for cases.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Assisted coworkers and staff members with special tasks on daily basis.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Volunteered to help with special projects of varying degrees of complexity.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Physician assistant
Jackson Heights Wellness Chiro PC
07.2018 - 09.2020
Enhanced patient satisfaction through effective communication and empathetic bedside manner.
Assisted in reducing patient pain levels through targeted massage therapy, heat/cold treatments, and electrical stimulation.
Enhanced patient rehabilitation outcomes by closely monitoring progress and adjusting treatment plans accordingly.
Teachers Assistant
Academy For Careers In Television and Film
09.2015 - 06.2016
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Enhanced production efficiency by streamlining processes and implementing workflow improvements.
Enhanced film production quality by assisting in the setup and breakdown of sets and equipment.
Gained hands-on experience with various filmmaking equipment, increasing technical proficiency for future projects.
Education
Bachelors in Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY
12.2020
Skills
Client Communication
Attorney Support
Exceptional Writer
Legal Research
Office Administration
Case Management
File and Records Management
Project Management
Notary Public
Needles
Multitasking
Microsoft Office Proficiency
Languages
English
Bangla
Timeline
Paralegal
Carrollton Injury Law
02.2022 - Current
Physician assistant
Jackson Heights Wellness Chiro PC
07.2018 - 09.2020
Teachers Assistant
Academy For Careers In Television and Film
09.2015 - 06.2016
Bachelors in Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York