Experienced Technical Writer with 19 years of expertise in creating clear and concise documentation for systems. Skilled in transforming complex technical information into user-friendly manuals, guides, and online procedures. Utilizes comprehensive industry knowledge and cross-functional expertise in technical writing, illustrating, and creating animations to effectively communicate complex concepts. Adapts quickly to new technologies and methodologies while maintaining a strong commitment to process and user-centric design.
Hi, I’m
Rubasri Raju
Aldie,VA
Summary
Overview
20
years of professional experience
Work History
Quest Global - Baker Hughes
Lead Technical Writer
01.2018 - 08.2024
Job overview
- Led a 10-member team in various regions to generate and/or transfer content from Word documents to online guides and user manuals from the company Operating System to eProcedure through the PRIDE tool
- Worked with SMEs from different regions (globally) to develop standard operating procedures and user guides
- Attended workshop meetings and product development reviews to update safety regulations and design standard process documents
- Assigned and updated procedure updates in the project management tool and prioritized tickets based on the requirements
- Validate and send reports on new feature updates based on release notes and changes
- Review the procedures and strategize for content breakup according to maintenance levels
- Coordinate with SMEs, Engineers, and AMO technicians from different regions to update the issues faced in the Prideview system
- Visit ARMO facilities as necessary to review and refine the procedures from an end-user perspective
- Attend workshops for multiple product lines and share tool expertise
- Managed the release of procedures by collaborating with the document control team to maintain documentation repositories
- Understand Event-based Maintenance (EBM) strategies instead of Levels of Maintenance (LoM) based on tools usage and repair cycles with SMEs
IDC Technologies - TATA Consultancy Services
Sr. Technical Writer
03.2016 - 05.2017
Job overview
- Downstream and upstream documents are updated and converted per ETP supporting styles and guidelines of the ETP engineering team
- Edited BP Exception style documentation with industry standards
- Convert global documents to group instruction-specific documents
- Review, maintain, and sync different types of documents (GP (guidance on practice), GIS (Guidance on Industry Std/Specification for field), GN (Guidance on change Notification) with ETP (Engineering Technical Practice) style guides
- Site technical practice (STP) document study, review, and update in sync with end consumer
- Recategorization and update of GIS documents
CompuCom – TATA Consultancy Services
Technical Writer
12.2014 - 05.2015
Job overview
- Define the Document Master list for the prototype tool by studying the Product Assembly structure
- Generation of entire Manufacturing and Field documents for the Drilling and Evaluation tools from scratch through Product understanding, interaction with subject matter experts from multiple disciplines, and coordination with the Prototype Transition Centre
- Involved in the Preassembly of the tool and creating Procedures with the Design Models at the initial stages and progress toward the actual component’s assembly in the lab
- Captured pictures of the assembly and added the same for better clarity of the documents
- Review and Technical Formatting of documents as per Company Document Management standards
- Managed to create all documents and in-line submissions within the product stage gate—detailed design review tollgate deadlines
AdroIT Solutions – TATA Consultancy Services
Technical Writer
03.2013 - 05.2014
Job overview
- Created documents by capturing pictures and interacting with technical experts
- Consolidated all Test services of each center and created a catalog for those services with pictures of the test system and capabilities
- Prepared the wiring procedure for the tool's electronic assembly by capturing photos and understanding the wiring diagram
- Updating Manufacturing & Field documents in the latest template with design change updates
TATA Consultancy Services
Technical Writer
10.2007 - 08.2012
Job overview
- Created 3D animation with the CAD models by understanding the assembly procedure
- Prepared manual with the BOM, CAD models, and photos of the assembly from scratch
- Used photographic materials and imaging software for illustrations and creating a Manual
- Prepared O&M manual—Installation, operation, and maintenance procedures were collected for different assemblies and compiled to form the O&M manual
- Created technical operating instructions, test procedures, and service and repair manuals
- Interfaced with engineering, technical, or manufacturing personnel
- Organized and compiled technical data and design specifications
- Read technical drawings, schematics, and production layouts to create animation
- Reviewing published materials, editing revisions or changes in scope, format, and content, and completing writing assignments according to engineering changes implemented in the Team center
- Interfaced with production, materials management, and engineering personnel and read drawings and other materials to become familiar with product technologies and production methods to incorporate in the Manuals
GGS information Services, India
Technical Writer and Part Lister
06.2006 - 09.2007
Job overview
- Updated the BOMS and Illustration in Outreach with the updated engineering changes of the documents
- Prepared part list from BOM in ABYFINE Reader and illustration from CAD models and loaded them in the Teamcenter
- Used engineering drawings for illustrations and linked with the part list
GEM Cooling Towers, India
Design Engineer
06.2004 - 05.2006
Job overview
- Proposals, developing concepts, submitting detailed assembly drawings with part lists, creating part drawings, and conducting Quality checks on the Detailed drawings using AutoCAD 2006
- Create assembly documents by interacting with the technician and capturing photos of the assemblies
- Modeling of the various components, which are under development
- Interact with the client to get specifications while developing the design
- Calculating required areas for the cooling towers given by the customers
Education
Master of Engineering from CAD/CAM
06.2010
University Overview
Skills
- Effective Collaboration
- Effective Information Framework Design
- Strategic Content Planning
- Proficient in Software Applications
- Project management expertise
- Client relations management
- Document version control
- Effective writing
- Editing and proofreading
- Workflow Analysis
- Web content management
- CMS management
- Time management
Personal Information
Personal Information
- Total Experience: 19+ years
- Citizenship: US Citizen
Languages
English
Full Professional
Timeline
Lead Technical Writer
Quest Global - Baker Hughes
01.2018 - 08.2024
Sr. Technical Writer
IDC Technologies - TATA Consultancy Services
03.2016 - 05.2017
Technical Writer
CompuCom – TATA Consultancy Services
12.2014 - 05.2015
Technical Writer
AdroIT Solutions – TATA Consultancy Services
03.2013 - 05.2014
Technical Writer
TATA Consultancy Services
10.2007 - 08.2012
Technical Writer and Part Lister
GGS information Services, India
06.2006 - 09.2007
Design Engineer
GEM Cooling Towers, India
06.2004 - 05.2006
Master of Engineering from CAD/CAM
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