Ruben Abreu

• Perform the preparation of routine layouts
• Create topography plans including detail drawings for structure, installations and construction projects
• Performs drafting operations for the determination of project plans and collects data for project designs
• Develop street intersections using PennDOT specifications
• Performs fieldwork, documentation, research and drafting tasks of architectural data as requested by clients or managers.

Designed and drafted ADA handicap accessible curb ramps.

• Conducted in bound and out bound calls to borrowers in all stages of delinquency
• Assisted borrowers with options to lower or postpone student loan payments
• Responsible for providing counseling, information, and assistance to students in accordance with federal requirements and the schools default prevention program
• Responsible for default management initiatives and financial literacy
• Research regulatory guidance and evaluate processes and practices for compliance.

• Helped customers find what they were looking for and successfully assisted their interest in buying reliable transportation
• The skills I mastered in this area were tact and patience when dealing with difficult customers; honesty and the ability to communicate clearly and effectively.

• Responsible for uniform deliveries throughout the Oakland city limits.

• Work Center Supervisor and Case manager
• Other duties include: Critical Incident Stress Management Team Member, Multi-Denominational Sunday service worship operational setup and break down; Gained knowledge and support of universal religions and customs, arrangement of holy services such as baptisms and weddings for large congregations
• Basic accountant tasks.