Ruben Aguirre
Pharr
Summary
Dynamic professional with a proven track record at Universal Towing, excelling in customer service and operational efficiency. Adept at problem-solving and fostering teamwork, I streamlined processes that enhanced productivity. My strong communication skills and attention to detail ensure exceptional service delivery, while my adaptability allows me to thrive in fast-paced environments.
Dynamic individual with hands-on experience in auto service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level fleet foreman position. Ready to help team achieve company goals.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
2026
2026
years of professional experience
Work History
Auto Sales Repair and Service
Self Employer
01.1999 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Management Assistant
Universal Towing
01.2025 - 06.2025
- Assisted in coordinating daily operations and ensuring smooth workflow on job sites.
- Learned safety protocols and implemented best practices to maintain workplace safety.
- Operated tools and machinery effectively while adhering to operational guidelines.
- Collaborated with team members to complete tasks efficiently and meet project deadlines.
- Coordinated daily operations to optimize workflow and enhance team productivity.
- Managed scheduling and logistics for towing services, ensuring timely responses to client requests.
- Assisted in the development and implementation of operational policies to improve service delivery.
- Streamlined communication between departments to facilitate efficient information exchange and decision-making.
- Maintained accurate records of towing operations, enhancing data integrity for reporting purposes.
- Supported management in training new staff on operational procedures and best practices.
- Analyzed customer feedback to identify areas for service improvement and implement corrective actions.
- Led initiatives aimed at enhancing organizational efficiency through process optimization and resource allocation.
- Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
- Prepared and charted data and metrics for detailed status reports.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.
- Facilitated timely project completion by tracking progress, identifying potential obstacles, and providing support to team members.
- Supported executive staff by managing schedules, arranging travel accommodations, and preparing materials for presentations or meetings as needed.
- Leveraged strong organizational skills to maintain accurate records, streamline office procedures, and create a more efficient work environment for team members.
- Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
- Managed inventory levels efficiently by establishing reorder points, reducing stockouts, and minimizing excess inventory costs.
- Streamlined office operations by implementing efficient systems for file management and document organization.
- Oversaw training and onboarding process for all newly hired employees.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Increased client satisfaction through prompt response to inquiries and resolution of issues.
- Drove sales and customer service while assisting guests with Type services.
- Coordinated meetings and events, ensuring seamless communication between departments and stakeholders.
City Mail Carrier
USPS
2020 - 2023
- Delivered mail efficiently across designated routes, ensuring timely service to residents and businesses.
- Operated postal vehicles in compliance with safety regulations and traffic laws.
- Managed sorting of incoming mail, prioritizing deliveries based on urgency and location.
- Maintained accurate records of deliveries and collections for inventory tracking purposes.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new staff members on operational procedures and best practices for mail delivery.
- Collaborated with team members to optimize delivery routes, enhancing operational efficiency.
- Implemented process improvements that streamlined daily workflows and reduced delays in service.
- Handled customer inquiries and concerns professionally, directing them to appropriate resources when necessary for further assistance or information.
- Navigated various weather conditions while delivering mail, ensuring consistent reliability for customers regardless of external factors.
- Collaborated with fellow carriers to cover additional routes when needed, supporting team cohesion and effective workload distribution.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Managed high volumes of incoming and outgoing mail during peak seasons without compromising quality or timeliness of service provided.
- Enhanced customer satisfaction with timely and accurate deliveries, adhering to strict schedules and protocols.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Boiler Maker
JVIC A Zachry
2012 - 2019
- Fabricated and assembled boiler components according to specifications.
- Operated welding equipment to ensure robust joint integrity and compliance with safety standards.
- Conducted routine inspections of boilers to identify maintenance needs and ensure optimal performance.
- Collaborated with team members to troubleshoot mechanical issues and implement effective solutions.
- Trained junior boilermakers on safety protocols and efficient operational practices.
- Led projects focused on improving workflow efficiency, reducing downtime, and enhancing productivity.
- Streamlined processes for fabricating boiler parts, resulting in faster turnaround times without compromising quality.
- Evaluated new tools and systems for potential integration into existing workflows to enhance operational effectiveness.
- Measured old structural parts or assemblies to determine dimensional requirements of replacements parts.
- Maintained compliance with all safety procedures from both client and employer.
- Tightened or replaced bolts and gaskets to repair leaks.
- Inspected equipment and structures to determine scope of work (SOW).
- Dismantled equipment or devices to gain access and remove defective parts or components.
- Used hand signals to notify crane operator to lift components to specific positions.
- Identified issues and addressed each immediately with job foreman.
- Interpreted blueprints, sketches, and specifications for each job.
- Promoted a culture of continuous improvement within the team, consistently seeking ways to enhance processes and performance standards.
- Inspected equipment, structures and materials to identify cause of errors.
- Upheld company reputation for excellence by consistently delivering high-quality workmanship that met or exceeded client expectations.
- Operated forklifts, bobcats and track hoes.
- Inspected and lubricated valves; removed, replaced, or installed components to correct operating deficiencies.
- Coordinated movement of materials and equipment to job sites.
- Used power hammers or weld pressure vessel tubes to achieve leakproof joints.
Education
Towing Operator Incident Management -
TDLR
TexasClass A CDL With Hazmat And Tanker Endorsement - Professional Driver Training
South Texas Collage
McAllen, TX10.2017
High School Diploma -
PSJA NORTH HIGH SHOOL
Pharr, TX05.1999
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Management Assistant
Universal Towing
01.2025 - 06.2025
Auto Sales Repair and Service
Self Employer
01.1999 - Current
City Mail Carrier
USPS
2020 - 2023
Boiler Maker
JVIC A Zachry
2012 - 2019
Towing Operator Incident Management -
TDLR
Class A CDL With Hazmat And Tanker Endorsement - Professional Driver Training
South Texas Collage
High School Diploma -
PSJA NORTH HIGH SHOOL