Summary
Work History
Education
Skills
Languages
Timeline
Generic

Ruben Alanis

Houston

Summary

Proven customer service with a track record of enhancing customer satisfaction at Foodtown and NOV. Demonstrated ability to maintain high accuracy levels in transactions and reduce shipping errors significantly. Skilled in operating essential equipment and fostering positive relationships, blending hard skills like quality control with soft skills such as empathy and patience.

Work History

Cashier

Foodtown
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

El Rancho Supermercado
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Shipping Clerk

NOV
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Participated in regular safety training sessions, maintaining a secure working environment for all team members.

Education

Certificate - HVAC

Tulsa Welding School
243A Greens Rd Houston, TX 77060 United States

High School Diploma -

Benjamin O. Davis
12525 Ella Blvd Houston, TX 77067 United States
06.2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

English
Native or Bilingual

Timeline

Cashier

Foodtown

Cashier

El Rancho Supermercado

Shipping Clerk

NOV

Certificate - HVAC

Tulsa Welding School

High School Diploma -

Benjamin O. Davis

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Ruben Alanis