Ruben Alaniz
Modesto,CA
Summary
Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
13
13
years of professional experience
Work History
Tile Finisher
California Tile Installers
12.2020 - Current
- Used power wet saws and tile cutters to cut tiles to specifications for projects.
- Prepared for new installations and repair work by removing original materials and debris.
- Operated machines to mix mortar, thinset and grout according to standard formulas.
- Placed marble and tiles into place using spacers to achieve proper spacing for grout application.
- Used safe lifting, equipment and behavioral practices.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out daily duties accurately and efficiently.
Sous Chef
Cochi Catering
08.2019 - 12.2020
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepped, dishwasher and executed menus
- Collaborated with staff members to create meals for large banquets.
- Developed and cooked memorable dishes that brought new customers into establishment.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
Independent Contract Driver
OnTrac Deliveries
11.2018 - 08.2019
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Maintained consistent on-time deliveries
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
Kitchen Manager
Apple Inc. Caffe Macs
12.2012 - 08.2019
- Checked and tested foods to verify quality and temperature.
- Managed a kitchen crew of 30
- Identified team weak points and implemented corrective actions to resolve concerns.
- Wrote menus and order guides for breakfast, lunch and dinner meals.
- Oversaw food preparation and monitored safety protocols.
- Purchased food and cultivated strong vendor relationships.
- Kept up with inventory for produce
- Placed work orders to maintain all kitchen appliances are properly working
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Education
Kinesiology
Mission College
Santa Clara, CASkills
- Floor leveling
- Tile cutting proficiency
- Grout application
- Stone setting
- Team leadership
- Food safety
- Safe food handling
- Detail-oriented
- Customer service
- Inventory management
- Problem-solving
- Cleaning and sanitation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Tile Finisher
California Tile Installers
12.2020 - Current
Sous Chef
Cochi Catering
08.2019 - 12.2020
Independent Contract Driver
OnTrac Deliveries
11.2018 - 08.2019
Kitchen Manager
Apple Inc. Caffe Macs
12.2012 - 08.2019
Kinesiology
Mission College